3 years ago Delanoys provided their service for my mothers funeral and back then their service was excellent, both John and Julie provided a beautiful send off for her.
On the 14th November this year we said our goodbyes to my father and John and Julie were there to give a personal send off.
From the moment we set off it was exactly as I could imagine my father would have wanted, the little touches that they made were so lovely and thoughtful.
Myself and my family would like to thank John and Julie but also to all the staff who were very courteous, friendly and professional.
It was a difficult day but went very smoothly thanks to Delanoys funeral services.
For that myself and my family are very grateful.
Alan Lee, Peterlee

Very highly recommended
Julie spoke to my girls a couple of days ago to see if they were okay and they made it very special by including a video for memories they made the girls included in the video showing there necklaces of their mam what a lovely touch they are the best and always looked out for us 5 star service!

We can’t thank Julie and John enough for the care and compassion they showed in organising my mother’s funeral. From our first meeting, they handled everything with sensitivity, professionalism, and genuine empathy. They guided us gently through each step, ensuring all the arrangements were exactly as my mother would have wanted. Their attention to detail, respectful communication, and support made an incredibly difficult time more bearable knowing my mother had the send off she deserved. Their communication was fantastic and consistent and nothing was a bother. Nothing felt rushed and it truly felt like they cared. The funeral included a personalised tribute video of my mother which our family will treasure forever. Thank you again x

John and Julie (Delanoy Funeral Services) were excellent when helping the family after our Mam , Edith Knapper , passed away - they were so professional ensuring everything was in place, nothing was too much , and provided support at all times during a very difficult time - thank you both for all you did for us x

Julie and John and their team made us feel like we where family and they where ours been completely compassionate to us losing a daughter and sister they went above and beyond to help us grieve despite having problems to bring a loved one home they went to end the earth to make everything we wished for come true to send our beloved Becca off in the most special way we could have imagined full of dignity and respect a truly beautiful day for a beautiful soul made special by incredible people we will forever hold you both close in our hearts thank you from all the family of Becca luke xx

As a family we truly can’t thank John & Julie enough for the service they have provided for us. From the day my dad passed right up until his send off they’ve treated both ourselves and my dad with the utmost respect. Their professionalism is second to none. They’ve shown great empathy and consideration throughout the most difficult time of our lives and for that we will forever be grateful. Nothing was ever too much trouble for them and they’ve guided us every step of the way, the send off they gave my dad would have been exactly what he wanted which we have found great comfort in whilst grieving such a huge loss. Thank you so much from the bottom of our hearts!

A caring family business who we have used twiice in the last 2 years.Highly recommended.

A huge thank you to John and Julie at Delanoy for the kindness and support they gave our family. They guided us through every step with patience and care, always making time for our questions and easing our worries. The service was handled beautifully, with dignity and warmth, and we will always be grateful for everything they did to help us at such a difficult time.

On behalf of the family of the late Kevin Hall.
We as a family cannot speak highly enough of the personal, professional and respectful way John and Julie handled our Dad’s funeral.
From the day our Dad passed right up to the day we laid him to rest they went above and beyond in making the day perfect even with a few last minute touches and surprises for the family. They were extremely considerate and showed empathy throughout in what was a very difficult time for all of us and for that we will always remain extremely grateful. We cannot recommend them enough.

Thank you John, Julie and all your staff.

We, as a family, would like to express our heartfelt thanks to John and Julie at Delanoys Funeral Directors for all the care, compassion, and support you have shown us during such a difficult time.

You both truly went above and beyond to make everything as easy and comforting as possible for our family. Your professionalism, kindness, and attention to every detail from start to finish were exceptional. Organising a band for Marty’s farewell made the service even more special, and every detail was carried out perfectly.

Thank you again for everything you have done for us. It will never be forgotten.

The Jones Family

I used Delanoys 9 years ago for my Dad, and just recently for my Mam.
I can't praise highly enough, they lead you through the process by hand, there's no need to worry about anything. I felt both times my loved ones were in good care which is a massive comfort.
J Jones

Thank you, John, Julie and all the Delanoy’s team, for guiding our family through a difficult time. Your professional approach, patience and knowledge allowed dad to have the funeral he and mam had planned. Using a local funeral director who has supported our family for generations made it so personal for us all and you fully understood what we wanted to achieve. Dad’s funeral was a memorable and emotional day thanks to your attention to detail and TLC. We can’t thank you enough!

Hi John and Julie,

Thank you so much for everything you did, in supporting me and the family, after Dad died.

As funeral directors, I know that it's your job but the advice, care and attention to detail, helped me enormously while coming to terms with my Dads death.

You treat my Dad as if he was a member of your own family and we couldn't have asked for anything more.

I'll be eternally grateful for the kindness and care you showed.

Bless you both.

We'd like to thank Julie and John, for the care and compassion they showed us, following the death of my mother. The day of the funeral was faultlessly arranged and exactly what we wanted. Consequently, we would definitely recommend Delanoy Funeral Services.

Cannot thank john and Julie from delanoy funeral services they both go above and beyond . So supportive through such a difficult time the way they cared for my mother in law was second to none. Highly recommend delanoy to anyone such lovely people

As a family we truly can’t thank John & Julie enough for the service they have provided for us. From the day my dad passed right up until his send off they’ve treated both ourselves and my dad with the utmost respect. Their professionalism is second to none. They’ve shown great empathy and consideration throughout the most difficult time of our lives and for that we will forever be grateful. Nothing was ever too much trouble for them and they’ve guided us every step of the way, the send off they gave my dad would have been exactly what he wanted which we have found great comfort in whilst grieving such a huge loss. Thank you so much from the bottom of our hearts!

On behalf of Lawrence Mc Donald's family I would like to express our heartfelt thanks to John and Julie .At a distressing time they have supported the family with great respect and professionalism. Dad's requiem mass was beautiful with touches suggested by John and Julie. They also conducted my Mams funeral (Doris) a year ago with the same attention. Excellent communication is a trademark of their service and ongoing support. Thank you so much for everything you have done for the family.
Maria Neale

A very local and personable service at emotional time. Different options were shared which helped fill me with assurance. The actual time at the crematorium was as we discussed and the service was undertaken with passion and dignity.

We couldn’t have asked for better care during such a difficult time. John & julie provided an amazing service from start to finish, handling everything with genuine compassion, professionalism, and attention to detail.
They treated my mother with the utmost dignity and respect, and supported our family every step of the way. Nothing felt rushed or overlooked, and their kindness made a real difference to us.
Thank you for making a very hard time a little easier. We are truly grateful.

We would like to thank John, Julie & their wonderful team for everything they done for us during the worst time of our lives. It is obvious how much they care & their attention to detail is unmatched. They gave our beautiful Mam/Nana the best send off and we are eternally grateful. We could not have asked for more.

From the moment we engaged Delanoy Funeral Services the attention given to us as a family was not only professional but personal. Throughout the entire process John and Julie supported us beyond what we could have ever expected. There was no question too big or too small. Every detail was impeccable from the passing of Fred to laying him to rest. The personal touches given by John and Julie put us all at ease - they went above and beyond especially on the day of the funeral, making sure every element was perfect.
The effort in the background ensured that we had nothing to worry about as we could trust it was all being dealt with which took a lot of the worry away in what was a very difficult time for us as a family. The flowers were all just perfect, the order of service exactly as we requested and on the day of the funeral we could not have asked for anything more.
From the bottom of our hearts we will be forever grateful of the amazing support and service.

Excellent all round, friendly caring and professional. Great communication and very helpful and understanding.
Recommend.

We wish to thank John and Julie and the team for their kindness , patience and compassion shown to us as a family . They have advised us and supported us through out the most difficult time of our lives . We can’t thank you both enough for everything you have done and for giving our mam the best send off possible . From the family of the late Jennie Seed

Thank you John, Julie and the rest of the team for such a beautiful funeral for my mam, such caring and compassionate people, everything was perfect.

Dear John and Julie
We are deeply grateful for your kindness, understanding and support during this very difficult time. Your compassion and professionalism and the way that you made such a difficult time easier for us is without measure. Your compassion during our initial consultation was a great comfort to us and your thoughtful advice and unwavering guidance helped the family to navigate a very challenging period in our lives. You arranged mams funeral , creating a very meaningful and personal journey that truly honoured our wonderful mam , and for that we say thank you from the bottom of our hearts.