Based on 137 reviews
Beverley Jones
1736781960
I'd like to take the time to thank Julie and John for everything they did to make our dads funeral as special as possible, from the moment we ... called them on the 16th December they were there for us, any time day or night, nothing was to much trouble, the family will be eternally grateful, love to you all xxread more
Ruth Armstrong
1736514371
We can't thank John and Julie enough for the care and attention they have shown us when dealing with the funeral of Noel Armstrong.
Every detail... was covered and nothing was too much trouble for them. Their guidance and kindness will always be appreciated by Molly, Jeff, Ruth and all the family.
Thank You.read more
Every detail... was covered and nothing was too much trouble for them. Their guidance and kindness will always be appreciated by Molly, Jeff, Ruth and all the family.
Thank You.read more
Arty Bleek
1734139660
Excellent all round, friendly caring and professional. Great communication and very helpful and understanding.Recommend.
Leanne Lee
1732559387
3 years ago Delanoys provided their service for my mothers funeral and back then their service was excellent, both John and Julie provided a... beautiful send off for her.On the 14th November this year we said our goodbyes to my father and John and Julie were there to give a personal send off.From the moment we set off it was exactly as I could imagine my father would have wanted, the little touches that they made were so lovely and thoughtful.Myself and my family would like to thank John and Julie but also to all the staff who were very courteous, friendly and professional.It was a difficult day but went very smoothly thanks to Delanoys funeral services.For that myself and my family are very grateful.Alan Lee, Peterleeread more
Laura Cranson
1732118674
The Grange can not thank John and Julie enough for the amazing service they provided for "Our Tommy" from start to finish. The respect they showed,... the kindness and understanding all throughout our difficult time. The tribute video which perfectly highlighted Tommy's beautiful character was such a special touch. You honestly made a difficult time easier with your kindness and provided Tommy with the best possible send off. We thankyou all from the bottom of our hearts. Delanoy, your team and services that you provide are amazing ❤️ Love from all of the staff and service users at The Grange. ❤️read more
Carolyn Calvert
1732112907
As a care home we can not thank John and Julie enough for their care, support, compassion and effort they put into giving our Tommy the best send off... he deserved. They made time to ensure we were kept involved from the beginning and treated Tommy with dignity and respect from the very start until the very end. We are forever grateful to you and your staff who all played a part in today 💙read more
Susan Peters
1731679685
From the moment we engaged Delanoy Funeral Services the attention given to us as a family was not only professional but personal. Throughout the... entire process John and Julie supported us beyond what we could have ever expected. There was no question too big or too small. Every detail was impeccable from the passing of Fred to laying him to rest. The personal touches given by John and Julie put us all at ease - they went above and beyond especially on the day of the funeral, making sure every element was perfect.The effort in the background ensured that we had nothing to worry about as we could trust it was all being dealt with which took a lot of the worry away in what was a very difficult time for us as a family. The flowers were all just perfect, the order of service exactly as we requested and on the day of the funeral we could not have asked for anything more.From the bottom of our hearts we will be forever grateful of the amazing support and service.read more
Laura Walker
1731675473
Would just like to thank John and julie who have guided me from the very start and done everything to make my mams funeral perfect. I honestly cant... recommend this company enough. They really do go above and beyond to help a family through a difficult time and for that I will be forever grateful. 💜💜read more
Arlo Lapworth
1730904792
John and Julie and the whole team at Delanoy Funeral Services were absolutely excellent. They made a very difficult time as easy as possible with a... first class, friendly, sympathetic and respectful service.Julie's video tribute to Ron was perfect. A touching tribute to him, which he'd have loved. Julie was so innovative and imaginative in producing something with unexpected touches throughout.This was the first experience I have personally had with Delanoy's but my mother has family ties with the company going back generations, so we knew they were a long-established and well respected company.They were very responsive. Prompt and accomodating of everything we wanted. Both of us would highly recommend their service to anyone.Thank you for everything you have done for us.read more
Susan McDonnell
1728909766
Hi John and Julie,Thank you so much for everything you did, in supporting me and the family, after Dad died.As funeral directors, I know that... it's your job but the advice, care and attention to detail, helped me enormously while coming to terms with my Dads death.You treat my Dad as if he was a member of your own family and we couldn't have asked for anything more.I'll be eternally grateful for the kindness and care you showed.Bless you both.read more
Sam Luke
1727133267
Absolute first class service start to finish from both John and Julie and the rest of the team! Nothing too much trouble, caring and considerate... throughout an already painful process, up to date with every little detail and obviously work close with other great people! Our flowers/trees were perfect. Thank you so very much for everything.read more
Andrea Carter
1727100798
Delanoy Funeral Service provided an absolute fantastic tribute to the life of my mam. I could not have asked for a better service John and Julie are... such wonderful people and nothing is too much trouble. They organised everything for me from the flowers to the service books and they were outstanding! I have used this company for three of my family members now and I would never use anyone else. Thank you from the bottom of my heart!read more
Lisa Tully
1726762406
We would like to thank John and Julie for everything they have done for us during the worst time of our lives, we as a family could not ask for more,... they honestly went above and beyond to give our mam the best send off she deserved, the tribute video Julie did was out of this world everyone said how beautiful it was and it’s something we will keep forever, they are both so down to earth and make you so at easy with everything, we will be forever grateful for what you done for us and our beautiful mam, thank you again from all of Barbara’s family xxxread more
Lindsay Smith
1726670896
We would like to thank John, Julie & their wonderful team for everything they done for us during the worst time of our lives. It is obvious how much... they care & their attention to detail is unmatched. They gave our beautiful Mam/Nana the best send off and we are eternally grateful. We could not have asked for more.read more
Tanya Fox
1726563792
I would like to thank John and Julie for the amazing service they provided for our baby, Jude. Everything was perfect and they went above and beyond... to make it even more special than we expected . They both showed care, compassion and empathy, they are both genuinely lovely people. They are both Earth angels and we will be forever grateful for everything they did for us at the hardest time of our lives.read more
Peter O'Hanlon
1726549501
John and Julie led a truly moving funeral for my mother in law, Doris Bone. At every stage of the process, their calm professionalism made the... preparations simple and manageable. They brought a calm dignity to the funeral and we could not have had a better service. Thank you for all you did for us.read more
Julie Hall
1724058540
We're do I start, suddenly we lost our precious dad on 30/07/2024, Delony were absolutely amazing from start to finish, they gave our dad the most... perfect send off,they were very caring and supportive at this devastating time. I would like to thank Julie, John and the team for there compassion and professionalism, also a massive thank you for showing our dad's life at the church which made everyone cry and laugh.Thank you from the bottom of my heart.You did my dad proud.Julie Hall- Wheatley Hillread more
Karin Quinn
1723667781
My partner david got taken to Sunderland Royal hospital and passed away on the 20th July with cancer he hadn't had it very long but we all knew how... bad he was getting the service john and julie gave for david was above and beyond the kindness they showed me and my family at the sad time the celebrant with her kind words also the roses gone on David's hearse.Hes now laid to rest and not in painread more
Andrew Croft
1722536798
john & julie were amazing throughout the whole process .They went above and beyond to give our mam the send off she deserved .We can't recommend... Delonoy enough the support and compassion was amazing. They were always just phone call away for expert advice nothing was a problem. They were kind professional and gave my mam everything she wished for .We cannot thank you enough for an amazing send off for my mam.We are left memories we will cherish forever in our hearts .read more
David Hastwell
1722236198
My son sadly passed away 22 June this year after a long fight with cancer aged 2 years it was the most devastating time we have had to go through. I... cannot thank Julie and john enough went above and beyond to help us through this difficult time they even got us a personalised coffin of his favourite character I cannot recommend them enoughread more
Natalie Ritchie New
1721995514
My mam sadly passed away 20/06/24, Delanoy were amazing throughout the whole process, John and Julie went above and beyond to give our mam the send... off she deserved. Couldnt recommend delanoy enough, the support given by both has been amazing, from support with funeral planning to emotional support. Delanoy helped with those little details of the funeral that at the time we don’t think of but make all the difference and create memories we will cherish. I would also like to thank Julie personally for her support and understanding, Thankyou for reminding me the strength I have and helping me through my most difficult time.read more
Gordon Ritchie
1721985575
During the most difficult day of our lives, Delanoy provided a professional and dignified service. They provided empathy, compassion, and respect to... the family.Working with John and Julie, we were able to add the details we wanted to give Marie a beautiful sendoff she deserved. We were able to mourn and say goodbye in the way we wanted. When we had any questions, both provided important knowledge and expertise.Throughout the planning of the funeral and during the funeral, both John and Julie gave us guidance, advice, support and were there every step of the way. I highly recommend Delanoy to anyone looking for an outstanding funeral service.Thank you for everything.read more
Carol Parkin
1721926991
Delanoy Funeral Service, a sincere thank you for seamlessly guiding us through our Dad’s final journey. The heartache of losing a loved one you... need people around you who are professional but can also give that personal touch. John and Julie from your first visit after Dad passed we felt in safe hands. Once again thank you, Alec’s Daughtersread more
Donna Roxby
1721913012
What can I say. Delanoy did my dad proud. We gave him the same as we gave our mam 18 months ago. Every detail was done to the tee with the most... caring help and support at this terribly devastating time. John, Julie and the guys were professional and showed great empathy and go above and beyond. Both funerals captured the person and made us laugh and cry and celebrate their lives all at the same time.Thank you so much 💖read more
Teighan Robinson New
1719598622
My nana Amanda Robinson died at the age of 55.
She’s all I’ve ever known and was a second mum to me, John and Julie did absolutely amazing and... she had such an amazing day because of them.
They cared for her and us as a family and we wouldn’t have gotten through it without their support. They both are amazing at what they do and should be so proud of the support they have behind them
Well done xread more
She’s all I’ve ever known and was a second mum to me, John and Julie did absolutely amazing and... she had such an amazing day because of them.
They cared for her and us as a family and we wouldn’t have gotten through it without their support. They both are amazing at what they do and should be so proud of the support they have behind them
Well done xread more
John Sharp
1719580154
At the most difficult of times, John and Julie were brilliant. They were kind, thoughtful, considerate and have wonderful ideas to fill the gaps... where I just didn't have a clue. If you find yourself needing their services, then you will be in amazing hands.read more
Molly-Ann Smith
1719346678
We lost our little girl at 7 days old. John & Julie couldn’t help us enough. They were amazing, I honestly can’t recommend them enough. Everything I... asked for just wasn’t an issue at all. Even little things such as she had a tonies box playing in the RVI & they made sure it was always on for her off there own backs we didn’t even have to ask. I wanted it all videoing & aimed towards her big brother so that he could watch it when he was older & so he felt included in it all & they did everything we asked & more. Everything was absolutely perfect. They went above and beyond to make sure our family & Saige-Ann were looked after. The room is absolutely beautiful & they took such good care of her.
Thank you so much for everything.
You have no idea the way you helped us in one of the hardest times in our lives.read more
Thank you so much for everything.
You have no idea the way you helped us in one of the hardest times in our lives.read more
stacey harland
1715846831
I can't recommend Delanoy's enough. John and Julie were absolutely fantastic for me and my family when organising my dad's funeral. They went above... and beyond and made us feel like they genuinely cared for us. They were always just a text away to answer the miriad of questions we had and to include extra things to the service. Adding little touches like all wearing hartlepool united ties and many others, that we loved so much. The tribute video that julie made was brilliant and made sure my dad got the send off he deserved. They made our worst day as lovely as possible and we as a family will never forget it. If you find yourself needing a funeral director, book them you won't be disappointed.Graeme Harlandread more
Louise Sparrow
1714945187
From the moment we met John and Julie, we knew choosing Delanoy Funeral Services was the right decision. Their professional and friendly demeanour... shone through, as they guided us each step of the way. They went above and beyond, even matching their ties on the day of the funeral to my sisters favourite colour. It's those little touches that make you realise they care! We would highly recommend their services, as they made a difficult day perfect, and we can't thank them enough. 🙏read more
Julie Fletcher
1714808294
I can’t even put into words how thankful we are of John and Julie, they went above and beyond to take care of uncle Owen and also the care and... compassion they showed towards the family during this difficult time was something else, honestly we as a family can’t thank you enough for everything during in this sad time xread more
Amanda Radestock
1714072901
Delanoy Funeral Services provided a first class service to our family during a very difficult time losing my Mam lynn RadestockJulie and John and ... their teamwe would like to thank you very muchyous went above and beyond to get my mam a beautiful send off and so supportive over the last 3 weeksAnd doing everything I asked for and more yous have been so respectful and kindyou all are amazing !Thank you so much ❤️read more
Toni Longstaff
1713122998
There simply aren’t the words to express our Thanks to Julie & John. Over the past month Delanoys have gone above & beyond to ensure our Dad’s wishes... were honoured. Dad was treated with dignity & the empathy shown towards us simply could not be matched. The knowledge & care whilst arranging our Dads final journey was a huge comfort knowing if Dad was here, it would have received his approval. From their first visit to the day of the funeral, nothing was too much. We simply cannot recommend Delanoys enough, on behalf of Joe Stout’s family, Thank You from the bottom of our hearts.read more
Oz Harbottle
1712674144
Outstanding service when you need it most. Delanoy were both empathetic and accommodating, taking all the hassle out of the arrangements in what is a... very difficult time. I can't recommend Delanoy Funeral Services enough. John, Julie and their team are fantastic.read more
Frances Boyd
1711205048
During your saddest times Julie and John are the people you need. Julie’s incredible and genuine warmth and John’s quiet, reassuring professionalism... will navigate you through this awful time. Nothing is too much trouble and no question is too silly. Always contactable you’re made to feel like you’re their only priority. We felt so fortunate to have found them and to have been able to entrust our mum to them. Everything was so beautifully, tastefully and respectfully orchestrated. We could not have been more pleased with how the day went and we cannot thank them enough.read more
Carl Clint-withers
1711043453
Cannot thank john and Julie from delanoy funeral services they both go above and beyond . So supportive through such a difficult time the way they... cared for my mother in law was second to none. Highly recommend delanoy to anyone such lovely peopleread more
Zhora 08
1711040866
A fantastic experience in what were obviously difficult circumstances for us. Right from the start, Delanoy were at our side. They made the process... so much easier. Nothing was too much trouble. We cannot thank them enough for their support and love throughout.read more
Susan Jones
1708032093
Delanoy Funeral Service are brilliant. John and Julie helped and supported us every step of the way. Making such a difficult time so much easier... with their guidance, understanding and empathy.Mam (MAVIS CHISHOLM) had a lovely send off and celebration of her life with many thanks to this great team.We would highly recommend DELANOY FUNERAL SERVICESSusan & Trevor Jonesread more
Debbie Gordon
1707934600
We can't thank John and Julie enough for turning a very hard day into a much easier one. Their professionalism and respectfulness went above and... beyond, nothing was too much trouble. Thank you so much.read more
John Paul Wilkinson
1707756710
We would like to thank both John & Julie for their professionalism, friendly & sensitive services. They handled everything for us making it a lot... easier on the day for our family. They went above & beyond to make a great send off for our mother (from Wilkinson family).read more
Helen Willey
1707135580
The service from the team at Delanoy Funeral Services was superb from the initial contact right up to the actual service. The courtesy and dignity... displayed throughout was second to none. They went above and beyond to create a celebration of my dad's life, encapsulating every aspect of it in a beautiful way, including a beautiful video tribute, which was well met by everyone who attended. They also looked after us ensuring we didn't have to do anything, as it was all looked after for us, allowing us to be part of the service and allowing us to grieve, in our own way, and say goodbye.Thanks Delanoy, will definitely know where to go in the future.Feb 2024:The future arrived, we lost our mum in January and immediately contacted Julie and John. Once again they were superb. My mum got a fabulous send off, as good as, if not better than my dad's. Everything we asked for was done with dignity and compassion, we just 'turned up' and celebrated her life. Thanks again for making it so special. We would highly recommend Delanoy Funeral Services xread more
Alex Smith
1706537978
Sent from the Smith family,Delanoy funeral services are outstanding! They show great empathy and understanding. John guided us every step of the... way. The attention to detail and thinking ahead to help the family at a sad time is amazing. Thank you to John, Julie and the team. A well deserved five star review.read more
Glenn Brown
1705772237
Delanoy Funeral Services were friendly, professional, sensitive and very supportive with our wishes for my beautiful mams send off. They made a very... hard day easy. They handled everything for us so we didn't have to worry about a thing. The Visual Tribute played in church was a special touch. Thank you John, Julie and the Team. 5 Star Service.read more
Dawn Rolls
1705596368
sent on behalf of the Chandy familyDear John and Julie,On behalf of the Chandy family we are sending our heartfelt gratitude for all you have... done since losing our Dad, Dr Joseph Chandy.We expected a professional approach but we were overwhelmed how personal you made the whole experience. The memorial video you made of our Dad brought everyone to tears that watched it. Furthermore you also created a beautiful video compilation of the day including the procession through Horden village that has captured the moment forever and was so moving.You accommodated all our personal requests and went the extra mile to make it happen.You held our hands every step of the way. Thank you so much for making a difficult time so special and spiritual.Warm regardsJoseph, Paul and Leanne Chandyread more
David Johns
1700736790
We can't recommend Delanoy's Funeral Services Ltd highly enough. From the moment we met John and Julie they guided us through the sad process of... organising the funeral for our Mother with care, respect and professionalism.Their little touches and suggestions helped personalise it and turned the funeral into a lovely celebration of her life.On behalf of all of our family we would like to say thank you!read more
Kelly Handy
1700580225
I recently just lost my father James Handy and John and Julie have been nothing but fantastic through out everything giving me advice on how to do... things because i have had to do this on my own i owe John and Julie everything they took real good care of my dad when he was in there care and i have nothing but admiration for them both and the team i honestly cant thank them enough thank you thank you and thank you for bringing him home before and after the funeral and i would give John and Julie more than 5 stars they deserve more than 5. Thank you John and Julieread more
Sue Morgan
1696495823
Delanoy Funeral Services provided a first class service to our family during a very difficult time losing my Mother. John, Julie and their team were... utterly professional throughout whilst also having the compassion and understanding of a family in mourning. We wouldn’t hesitate to recommend them.read more
Simon N
1696424258
Thank you Julie & John for everything you did to make my mams final journey such a flawless & beautiful experience. Great service all round.
Janet Dixon-Dawson
1695986494
Without hesitation, we recommend this highly professional and dignified Funeral Service. John and Julie showed care, kindness and compassion to our... family throughout our very sad bereavement. They worked with true dedication and commitment to give Dad the beautiful farewell he so deserved. We are very grateful for the supportive and personal approach they showed us. Thank you.read more
Diane Roche
1695976004
Our heartfelt thanks to Julie, John and all staff of Delanoy involved in George’s funeral.Your sensitivity, guidance, support, advice, respect and... kindness gave us great comfort during those difficult days.Your attention to detail from planning to our final goodbye was outstanding.Family of George Jacksonread more
Deborah Woodhall
1695228625
I could not rate Delanoy Funeral Services highly enough. The service they provided my family in preparation for my Dad's funeral was exemplary. Julie... and John went above and beyond to make our sad occasion more bearable. I would recommend them to everyone.read more
Jill Robinson
1693251965
Would like to say we received an excellent service from beginning to end. John and Julie took care of everything and were very professional and... caring, and nothing was too much trouble. They went extra lengths to make my father's granddaughter feel a huge part of his final farewell and we couldn't recommend them highly enough. Thank you.read more
Ronnie Williams
1692973142
Julie & John provided a excellent service for my mam Mary Williams funeral. Very professional would highly recommend them.
Ian Wilson
1692967532
I don’t think I’ve ever come across a more professional and understanding company. In such a stressful and emotional time these people took all of... the anxiety out of this difficult situation for all of the family and give exactly what my father wanted in his funeral without question. I can highly recommend this company to anyone. Thank you for all that you did for us.Ian Wilson.read more
Nev Hudson
1690622453
Excellent service beginning with collection of Adrian from hospital to preparing him for the chapel of rest. Then the personal touches leaving the... coffin overnight at his home. The funeral cortège to the crematorium then the service. Special tributes, photograph display and the humanists eulogy of Adrian’s life.read more
Charlotte Stephenson
1689331269
John and Julie, you made the saddest day of our lives a very special day for Dad.Your professionalism, attention to detail and kindness you gave to... our family was exceptional, you went above and beyond from the beginning to the end. Always available to answer any questions or queries.As a family we would like to say a big thank you for your compassion and everything you have done for us.Delanoy Funeral service is First Class, they are personable, caring, and compassionate people.Thank you!read more
Vicky Nichol
1689019432
As a family we cannot recommend John and Julie enough. They took great care of our Dad’s funeral arrangements recently and treated Dad, and us, with... dignity and respect throughout! From the little extra touches that we’d not have even thought of, really did ensure we gave dad a great send off.Nothing was too much trouble for them and they were always at hand to answer any of our numerous questions.We would not hesitate in recommending John and Julie to others as they really did make a really unbearable time somewhat easier.Thanks so much from Kath, Vicky, Jo and Sarah (Ron’s family).read more
James Scollins
1688114326
Hi, we were helped smoothly through the whole process of our fathers funeral and burial by Julie and John who made things easy to suit our wishes -... many thanks & highly recommendread more
barry jones
1688105423
Delanoy funeral services handled and guided my family through everything without complication, john was at then end of the phone to answer questions... about thingsThe service was fantastic and went smoothlyread more
Bryan Lamb
1685990760
We would like to thank Julie and John for everything they did to help our family during our loss of our dear mam, they were caring and compassionate... throughout our whole process and they took care of our mam perfectly, even giving us a copy of the memorial video that they created for us which is fantasticread more
pmark1000
1685126034
At a time when you need support, advice and complete professionalism, I cannot recommend Delanoy Funeral Services highly enough. Both John and Julie... went above and beyond to ease the most difficult of times. We have trusted our loved ones in their care many times and will do so again when necessary in the future. Excellent service.read more
Alisha Smith
1678301498
Both John and Julie went above and beyond to make sure our family were at ease through this difficult time and provided a beautiful service that my... grandad deserved. Would highly reccomend for anyone wanting to feel safe and relaxed through any difficult time. Thank you so much!read more
Sandra winnard
1678177668
A professional compassionate and personal service thank you John and Julie for making a difficult time so special
Michelle Devine
1666095811
If you are looking for a funeral director that cares I most definitely wouldn’t look any further than Delanoy Funeral Services. From the minute they... stepped through the door in the middle of the night I instantly knew we had made the right choice. The care and compassion that Julie and John showed to the whole family truly is amazing. We discussed what arrangements we would like, and they carried out every little detail we asked for, there was never a time when we were told no, we can’t do that. Due to the expertise of Julie and John our brother Mark got the most perfect service for us to all say our goodbyes. Julie was an absolute rock to our mam (Marilyn) when we couldn’t be there, and I can’t thank her enough for this (she is an absolute super star). So, to sum this up I would say they are the definitely the best in the business. So as a family we would like to say a massive thank you for everything you have done for us,John, Marilyn, John, Michelle, David, Louise (Devine)read more
Val Jackson
1663508541
John and Julie provided an excellent service for the family of Doreen Middleton when she passed away on 31st August.Nothing was a problem and... carried out in a professional, caring and compassionate manner.Thankyou John Julie and your team.read more
Cheryl Hogg
1662922767
They are respectful, empathetic and go the extra mile to make sure that in your time of need, you know that your loved one will have the best send... off they deserve. They were available any time we needed them and delivered on everything we asked for. They made a difficult time a lot easier and I thank them for that xread more
Tracey Ramshaw
1661509312
From the moment our mam passed away, John & Julie have been there to support and respect our mam’s last wishes every single day. The care and... compassion shown has been exceptional to ourselves and our family. Delanoy thrived to ensure our mams final farewell was personalised and fulfilled to the fine details.The video that was created provided precious and lasting memories for ourselves, grandchildren and great children.We would highly recommend Delanoy Funeral Services.Debra & Tracey (Doreen Boughen’s Daughters)read more
Antonia Nixon
1661196964
John and Julie could not have been nicer , caring or more professional when they helped us with my mums funeral - nothing was too much trouble for... them - all we had to do was text or call them and they went above and beyond to help us - they certainly made what was a very emotional and upsetting time for my family, so much easier to deal with and I can’t thank them enoughread more
Jane Gibbons
1659473078
I would heartily recommend Delanoy Funeral Services. They have dealt with both my parents' funerals in the last two months, and have handled both... with immense compassion and care. Both John and Julie managed the process with me with the utmost respect. The services were flawless, the flowers amazing and the catering services faultless. My thanks to you both.read more
Mark Sayers
1659263236
On behalf of our family, we wish to thank Delanoys for there sympathetic, professionalism during this painful process. You helped this sad day go... very smoothly. Thank you.read more
Kevin Benson
1656965650
John took care of Dad's funeral, with utmost care and Dignity, so I had no hesitation in letting John and Julie take Mam on her final journey.As... usual, nothing was too much trouble, from initial phone call to the end of mam's funeral.Caring and very professional, but still showing a warm friendly manner throughout.A great partnership, giving a great service, helping to make the day a positive experience.read more
Stephen Brown
1655454251
“A day to remember”Julie and John provided us with a very professional service at a very difficult time for the family.The service from start to... finish was first class, the tribute to Dads life was exceptional.We will remember this day always on a day you’d probably want to put somewhere in the back of your mind.A truly first class company providing a truly excellent caring service. I wouldn’t go past Delanoy, I would recommend them highly.We’ll done Julie, John & the team.Stephen, Gary and Kevin Brownread more
Harry Maratty
1654237547
John and Julie were very supportive at this sad time towards family and friends. Everything was taken care of very professional and great... understanding of my wishes and needs.i would not hesitate to recommend delanoy funeral services thank you.read more
Rebecca Ingleby
1652990373
Just want to say a massive thank you to John and Julie for making sure my Grandma had the send off she deserved. The first time we met John and Julie... we felt as though they were our friends, nothing was to much, any questions we had they got back to us immediately and it was so comforting knowing my Grandma was in the hands of two of the loveliest people me and my family have ever met. Honestly from the bottom of all our hearts thank you so much for getting us through the hardest time of our lives.read more
Susan Mckie
1652972219
I would like to thank delanoy for an amazing send of for my dad the tribute was fantastic very powerful and beautifully done I would recommend to... everyone they are such caring people put everything in to making it special for the family xxxxread more
Katy Stobbs
1652966622
Well what can I say about Delanoy Funeral Services.... Once again for the 2nd time in less than 18 months April this year required me to call upon... John Delanoy and Julie Stout from this first class company ....I cannot find anymore words than I already have to express my heartfelt gratitude.... appreciation...and sincere thanks for their professionalism....there understanding ....their compassion...let alone their need to ensure that everything they plan ...execute and finalize is done without mistakes with great passion and of the highest of standard and quality .....Our hearts as a family was still in pieces after loosing dad less than 18 months before mam died in April but John and Julie took the reigns as friends not just a business and planned the start of mams final journey form the minute she was taken ....Their ability to make you feel relaxed and not hassled is one of the many traits that put this company on a pedestal head and shoulders above many other undertakers .....The little touches extra sentiments and thoughtful words leave a long and lasting impression leave a lot to be desired ....I will be eternally grateful for their guidance and would not hesitate to recommend them to anyone who has the unfortunate task of planning a loved ones final journey .....Let Delanoy Funeral Services take the worry out of making sure it's all done properly ...professionally and with ease .....❤️read more
Julie-Ann Winter
1649783381
I would not hesitate to recommend John and Julie from Delanoy Funeral Services. From start to finish their professionalism and care is second to... none. Nothing is too much bother to them and they work over and above to ensure everything runs smoothly. I found the respect they showed to my mum comforting.read more
Kala Downs
1648747814
I really don't know were to start with how amazing this service is, they go above and beyond to make you feel as comfortable as ever at such a... difficult time, from the day I lost my mam they were with me from day 2 helping me plan everything, making sure everything was in place so she could have the most amazing send off, even went out there way to take me to my mams favourite places to make the most precious video ever, and most of all took really good care of my mam and made her look as beautiful as ever, me, my family and peppa would really like to thank you from the bottom of our hearts for literally every little thing Julie and John have done you guys are amazing the best funeral service by far ❤read more
Janet Dinsdale
1647683702
A wonderful service given by John and Julie. Can't thank them enogh
Rachel
1646405869
Julie and John did a fabulous job at doing our Shane's funeral. It was out of this world. Highly recommended. Very friendly, loving and caring... people. I would recommend them to any one. They are simply great!read more
Sharon Harwood
1646070967
Professional from the beginning of the planning process to the fulfillment of the funeral itself.My family are very pleased we made the right... choice in choosing this Company for our Mothers funeral.She had a brilliant send-off and the accompanying videos and audio recordings that Julie did for us were the highlight of the day.I would recommend this Company to anyone planning a funeral.read more
Alan Brown
1645811122
A huge thank you to both John and Julie at Delanoys, during a very difficult time they provided our family with a first class service. They were... professional throughout, sympathetic to our needs and thought outside of the box in making the service that more special. If you are looking at a different Funeral Services, don’t, they will be inferior. First class service from a first class teamread more
Trish Keenan
1644596512
After the recent loss of my mother-in-law and previous loss of my father-in-law, we would like to thank John and Julie for an excellent service, ... the support all the family received was overwhelming, they felt like part of our family as they went above and beyond to make everything perfect, we as a family would highly recommend them.read more
nichola morland
1643131778
I want to thank you and John from bottom of my heart for everything you guys did to make my dad's day so special. Your eye for detail and ideas to... make someone's day so special is amazing. Thank you for all the help you guys have given us as a family . You guys are just brilliant Xxxxxread more
Paula Lumsden
1642594836
I would like to thank John , Julie and the staff at delanoy funeral services, I would highly recommend their services , they personally went above... and beyond to give my grandad Gordon Golightly and amazing send off he deserved they added special touches in the tribute video , thanks you all so much xread more
Patrick Morley
1639398185
Delanoy Funeral Services recently arranged my father’s funeral. John and Julie made the whole process so much easier than it could have been. They... were sensitive, caring and compassionate when dealing with myself and my family and offered a totally bespoke service with some wonderfully personal touches. They even got up at sunrise to take my father on a drive past his favourite places and made a very touching video of this which we have watched several times and really helped us with the grieving process. These people really care about what they do. They are professional, caring and totally aware of the importance of their role to grieving families. On top of that their bill was very reasonable indeed. I can not recommend them highly enough or thank them enough for what they did.read more
Steven Benton
1635426413
Can't recommend Delanoy funeral services enough! They were so helpful and respectful of all our needs. They made the whole process which was so hard... more bearable.Top class service. Thank youread more
jake bowman
1635345742
The entire process was brilliant, the finer details really separate Delanoy and other directors. It felt so incredibly personal and you could tell a... great deal of care and attention went into every aspect of the funeral. From special touches with music that we have never seen before to an incredible tribute video, is it bad to say I look forward to them planning my funeral?read more
Charlotte Berry
1635077758
This funeral service is second to none. We really can't thank John and Julie enough following the funeral of my father, Ian Berry. They treated us... with the utmost respect and compassion throughout this difficult time, giving us their professional advice while accommodating our requests and wishes. Nothing was too much trouble for them, their priority was our happiness with the service they provided, which has gone beyond the actual funeral. They gave Ian a send off to be proud of, for which we'll be eternally grateful.read more
Norman Robinson
1634847791
Norman RobinsonNorman Robinson5 starsExcellent service from John and Julie, many thanks for making a difficult time pass more easily. Lots of... care and attention paid to every thoughtful and compassionate detail at the recent funeral of John Shields. Highly recommended with much appreciation.Delanoy Funeral ServicesResponse from the ownerThank you so much Norman xread more
Cheryl Mason
1633978591
Delanoy Funeral Services are an excellent company, who offer a caring and professional service.The support they have given myself and my partner... since the passing of our good friend Derek Hartis is impeccable.They made the service personal to whom Derek was as a person and about the life he lead, which is exactly what we wanted.They got the songs we wanted and used all the photos we'd asked them to use and even took time out of their personal lives to come to our home and take videos and aerial shots of the house, which we are extremely grateful for.Everyone commented after the service of how beautiful and personalised it was to Derek.They are very reasonably priced for the service they offer and for everything they include.We thank Delanoy Funeral Services from the bottom of our hearts for making this sad time so much easier to manage and cope with.Thanks and kind regardsCheryl and Terryread more
Wendy White
1633429630
Delanoy Funeral Service supported me through one of the hardest times of my life.Julie and John are both such warm, compassionate people and helped... put together the funeral my dad deserved. Their support, patience and guidance throughout the whole process was amazing. They offer a bespoke service and the tribute video they created for my dad was beautiful and unique. Both Julie and John went above and beyond and on behalf of the family and myself, would like to thank them both. You offer a truly amazing service xxxread more
Sophia storey
1626944547
Amazing service, they go above and beyond and gave my mother-in-law a lovely sevice
Judith Spence
1624609027
I can honestly say from the moment my brother died Julie and John were so amazing helping us to give. Him the best send off from the singer which I... have to say was amazing and made it more special the tribute that Julie put together for my brother was outstanding showed all his life in an amazing way he had the best send off and would of been so proud how everything was done I could not thank Julie and John enough for making the day so beautiful ❤️read more
Andrew Hardy
1623864631
Delanoy funeral services recently attended to my mother following her bereavement. I can't thank Julie and John enough for their professional conduct... and caring attitude. The service that Delanoy provides I would describe as 5 star and I would have no hesitation in recommending Delanoy to any one who requires their services.read more
Shirley Taylor
1622667588
From our first meeting with John and Julie at Delanoys they showed great compassion and provided us with different suggestions for Mams funeral.... Julie created a brilliant tribute video to her favourite song that portrayed Mams life brilliantly. They drove pas Grampian Care home where Mam spent her latter years. Julie and John walked in front of the cars giving all of the wonderful staff the chance to say their final farewells. So many personal touches that made such a sad day so special and personal. Can’t thank them enough.read more
david howell
1621107623
I would like to thank John & Julie and staff from Delanoy Funeral services for the services that they provided for my brother and most recently... sister in laws funeral.Now some reviews give you an idea of how customer focused a business is. All the staff at Delanoy funeral services are amazing we would not have been able to give my sister in law the sending off we wanted had it not been for John & Julie. I would not recommend a service especially a one where you only get to do it once but you will not be disappointed with their service.THANK YOU John & Julie, I will never be able to thank you enough for your above and beyond service and help that you gave me and my family. Truly helpful caring people.read more
Donna Boxx
1621017669
Delenoy Funeral Service go above and beyond for families at the worst time. In the space of 8 months they have done my dads and my mums funeral. I... cannot fault the service they provide, the little details they put in place to make it as special as possible and the friendliness of John and Julie.read more
Lorraine Collins
1619264523
For friendly and professional service with Julie and John to guide you all the way listening , caring and making it count. They truly are amazing and... cannot recommend them highly enough .read more
colin collins
1619264520
If you want a personalised goodbye from people that listen and get to know the little things that were important to the family. Dont give it a second... thought use Delanoy.They dealt with absolutely everything and guided us all each step of the way. Thank you Julie and Johnread more
Barbara Johnson
1616244243
Following the death of our mam, Betty Johnson, John and Julie were there to help us at every stage. They provided a very caring, compassionate and... professional service for all our family, which helped us during our most difficult times. We can't thank them enough for their kind help and would not hesitate to recommend their services.A first class company.We are also so pleased we had our mams funeral videoed rather than streamed as the quality is fantastic and will be kept forever, absolutely beautiful.Thank you to John and Julie and all your team.Love from Kathleen Hollingworth, Jackie Johnson and Barbara Johnson.read more
steven adams
1614700742
We wanted to take the time to say a huge Thank you to both Julie and John for the support that they have given us throughout this very difficult... time.The service that they have provided since the moment we initially made that first call, up until the day of mams service has been truly outstanding.In particular the bespoke services that they offer really is second to none.We have family members who were unfortunately unable to attend mams funeral due to the current restrictions, but with the help of Julie’s personalised tributes and video footage taken on the day, this will allow them to be part of mams final journey which was so important to the family.It definitely takes a special kind of person to do what they do, consoling and supporting bereaved families but they are both truly amazing people. They act with genuine respect, care and compassion.Julie in particular works tirelessly around the clock, and despite having other families to support she has been there for us at all times which is something we cannot thank her enough for.She has been a shoulder to cry on, and has acted like a friend in what has been a very sad journey.Once again a huge thank you from the bottom of our hearts, you have helped us give Mam the send off she deserves.Steven & Samantha xread more
Alison Gwen
1614612407
Fantastic service from the very start, kind , polite and sensitive. It went above and beyond all expectations, we couldn't recommend them enough. ... We have had multiple compliments on the lovely send off they gave our dad . Thank you .read more
Matt Goodman
1613576869
What an amazing company to work with, we organised my mams funeral with Delano funeral service in September 2020 after my mam passed away, they were... brilliant, they sorted everying out & it was not trouble, they are a very warm compassionate & caring company & I would recommend them to anyone without any hesitation, thank you so much for the support you gave our family & the amazing send off you gave to my Mam xread more
Margaret Kirkbride
1613318417
When our Mam Margaret died 18 months ago, John looked after us and took care of all the arrangements. We recently lost our Dad Henry and again we... turned to Delanoy’s Funeral Services because we knew we would receive a professional service. Due to Covid we knew things had to be done differently and both John and Julie gently steered us through every detail. Julie’s approach to making it a special celebration of Dad’s life really worked and she arranged for brass band members to play as Dad began his final journey – something he would have loved.Everything was beautifully recorded for friends and family who could not be there due to restrictions. The whole process from start to finish was handled with genuine care and compassion from John and Julie and we thank them from the bottom of our hearts.We would definitely recommend Delanoy’s Funeral Services without reservation.Thank you again from Henry’s Family.read more
Holly Davies
1611928336
amazing service from John and Julie, they both made the funeral as personal as possible for my grandad, would recommend to anyone, going above and... beyond for every single funeral.read more
Tracy Bartell
1610218120
Absolutely fantastic service on what is trying times.Delanoy Funeral Services offered us such a personal unique experience to send our Dad off on... his final journey in a manner that he deserved.Julie and John made this awful experience as easy as possible and genuinely cared to capture dad and his life and personality into his service. Such a moment we will cherish forever, so Thank you too Delanoy Funeral Services and all the staff that made his final day as special as it was.If you are looking for a company that cares then look no further.Thank youread more
Sharon Davies
1605895366
Outstanding, caring and compassionate company who go the extra mile to ensure your loved ones have the best possible send off. I wouldn’t hesitate to... use them again. Thank you John Delanoy and Julie Stout.read more
Mrs Claire D
1605893233
This is a really difficult review to write and one I wish I didn't have to. Having lost our 20 year old son, brother, grandson, nephew and friend in... unexpected and heartbreaking circumstances, we were completely unprepared and overwhelmed with the task of ensuring we could provide the very best send off he so rightly deserved.John Delanoy stepped in and immediately understood what our requirements were. He worked closely with us and liased with other parties involved with the arrangements on our behalf. This helped reduce the burden we were facing at a time when empathy, patience and compassion were needed the most.We cannot express our gratitude enough to John and his team. We have recently moved a family members pre-paid Golden Charter plan to Delanoy Funeral Services Ltd from another local provider. We have done this as we know that the care and level of compassion we received are unparalleled and unlikely to be matched.To anyone who sadly finds themselves with planning a loved one's service, please don't hesitate to pick up the phone and give them a call. They are there for you and by your side from the very first second.read more
Funeral arrangements for the late Irene Fickling
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15 CommentsComment on Facebook
Rip Irene reunited with Arthur after all these years condolences to Gareth, Elaine and family xxxxx Miss our chats through the fence god bless xxx
God bless Irene. I will remember her with fondness. Spoke her mind and had a great sense of humour. Rest in peace and rise in glory Irene, reunited with Arthur XX 😘🙏
Sorry for your loss Gareth and family. your mam was a lovely lady. may she rest in peace .Xx
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Funeral arrangements for the late Brian Hugill
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56 CommentsComment on Facebook
RIP Brian a proper gentleman condolences to the family
Thoughts are with all the family. RIP Brian x
So sorry to hear of Brian 's death. We played many nights after work and he was so patient with me as a beginner. Condolences to all the family.
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Funeral arrangements for the late Alfie Lee Brown
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80 CommentsComment on Facebook
My sincere condolences to you all, Alfie was a lovely lad. RIP young man.
So very sad to read this, Alfie was such a lovely lad. Thinking of Diane and family at this very difficult time 💙
I never knew Alfie, but OMG, I can only imagine the pain that family & friends are feeling, my heart & caring thoughts go out to you all; taken way, way too soon, bless 🙏 💔❤️💕 xxxx
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Funeral arrangements for the late Margaret Flintoff
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11 CommentsComment on Facebook
Lovely lady RIP Margaret
Lovely lady, thoughts are with all family x
RIP 🙏 Margaret a lovely neighbour of ours condolences to all the family xx
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Today, we bid a heartfelt farewell to the legend Kenny Jones. His family lead the procession from Hartlepool back to his hometown in Easington, where he visited Easington Colliery Club one final time. Thank you to everyone who showed their support and shared this moment with us x ... See MoreSee Less
24 CommentsComment on Facebook
Great service and a nice farewell to my great friend well done Julie and John
Kenny had great send off.Family did him proud. Nice to see so many attend the service at crematorium.Well done john and Julie from Delanoys
A lovely tribute to Ken and family 🙏
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Funeral arrangements for the late Rita Peace
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23 CommentsComment on Facebook
Condolences to the family very sad to hear this rest in peace Rita xx
RIP Rita , such a lovely lady . Condolences to Dougie and family , so sad . Xxx
RIP Rita thoughts with Dougie and family ❤️
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