I can't recommend Delanoy's enough. John and Julie were absolutely fantastic for me and my family when organising my dad's funeral. They went above and beyond and made us feel like they genuinely cared for us. They were always just a text away to answer the miriad of questions we had and to include extra things to the service. Adding little touches like all wearing hartlepool united ties and many others, that we loved so much. The tribute video that julie made was brilliant and made sure my dad got the send off he deserved. They made our worst day as lovely as possible and we as a family will never forget it. If you find yourself needing a funeral director, book them you won't be disappointed.

Graeme Harland

We're do I start, suddenly we lost our precious dad on 30/07/2024, Delony were absolutely amazing from start to finish, they gave our dad the most perfect send off,they were very caring and supportive at this devastating time. I would like to thank Julie, John and the team for there compassion and professionalism, also a massive thank you for showing our dad's life at the church which made everyone cry and laugh.
Thank you from the bottom of my heart.
You did my dad proud.
Julie Hall- Wheatley Hill

I am writing to express our deepest gratitude for the exceptional care and support John and Julie provided for my mam's, Phoebe Lloyd funeral. From our first meeting to the service itself, your compassion, patience, and professionalism were a tremendous comfort to us.
We appreciated Emma the celebrant for how beautifully the service was conducted, the sensitivity of the staff, the thoughtful way you handled the arrangements, It was clear how much care you put into honoring my mam, Phoebe Lloyd life, and we received many comments from family and friends about how perfect the service was
Thank you so much, John and Julie.
From
Nicola Lloyd

Julie and john went above and beyond.looked after rachel had her beauitful.also looked after her family keeping intouch with us. the service they gave was excellent from start to finnish.most careing people ever thankyou from the bottom of my heart for everything you both done for Rachel and her family.

To John and Julie on behalf of me and Brooke we would like to thank you for such a memory filled send off for Ronnie. It was a day we will remember full of memories, tears and laughter you helped us make the day just what we wanted and Julie was so thoughtful and caring throughout thank you both so much xx

A fantastic experience in what were obviously difficult circumstances for us. Right from the start, Delanoy were at our side. They made the process so much easier. Nothing was too much trouble. We cannot thank them enough for their support and love throughout.

Julie and John helped immensely with my dad’s funeral earlier this year. They were professional, patient, highly responsive, kind and generous with their time. I didn’t know what to expect or how to navigate a death in the family, but they made everything clear and arranged things with a minimum of fuss. I was glad to have this team by my side at a difficult time. Recommend.

We can’t thank Julie and John enough for the care and compassion they showed in organising my mother’s funeral. From our first meeting, they handled everything with sensitivity, professionalism, and genuine empathy. They guided us gently through each step, ensuring all the arrangements were exactly as my mother would have wanted. Their attention to detail, respectful communication, and support made an incredibly difficult time more bearable knowing my mother had the send off she deserved. Their communication was fantastic and consistent and nothing was a bother. Nothing felt rushed and it truly felt like they cared. The funeral included a personalised tribute video of my mother which our family will treasure forever. Thank you again x

Five star service from this firm.
Very professional, attentive kind and caring. Would definitely recommend.

Excellent service from start to finish. Thanks, john and julie

Highly recommended, Julie and John went above and beyond in the hardest of times ❤️

Delanoys were so sensitive in organising our Mam’s funeral. Julie and John are easy to trust. At a time when it is hard to think clearly, they take away the worry and stress by stepping you through what needs to happen. They listened and responded with tasteful suggestions. They keep in touch and are very clear on what you do and don’t need to think about. In the end, we had the most wonderful day which celebrated Mam’s life with all the people who knew and loved her. At a sad time, you are very safe in their hands.

Delanoy Funeral Service are brilliant. John and Julie helped and supported us every step of the way. Making such a difficult time so much easier with their guidance, understanding and empathy.
Mam (MAVIS CHISHOLM) had a lovely send off and celebration of her life with many thanks to this great team.
We would highly recommend DELANOY FUNERAL SERVICES
Susan & Trevor Jones

My partner david got taken to Sunderland Royal hospital and passed away on the 20th July with cancer he hadn't had it very long but we all knew how bad he was getting the service john and julie gave for david was above and beyond the kindness they showed me and my family at the sad time the celebrant with her kind words also the roses gone on David's hearse.Hes now laid to rest and not in pain

I would like to give a big thank you to Julie and Jhon for carrying out our Scott's wishes to the letter for his direct cremation the experience was flawless from start to finish and I would also like to thank Norman for his special touch can wholeheartedly recommend them

There simply aren’t the words to express our Thanks to Julie & John. Over the past month Delanoys have gone above & beyond to ensure our Dad’s wishes were honoured. Dad was treated with dignity & the empathy shown towards us simply could not be matched. The knowledge & care whilst arranging our Dads final journey was a huge comfort knowing if Dad was here, it would have received his approval. From their first visit to the day of the funeral, nothing was too much. We simply cannot recommend Delanoys enough, on behalf of Joe Stout’s family, Thank You from the bottom of our hearts.

During your saddest times Julie and John are the people you need. Julie’s incredible and genuine warmth and John’s quiet, reassuring professionalism will navigate you through this awful time. Nothing is too much trouble and no question is too silly. Always contactable you’re made to feel like you’re their only priority. We felt so fortunate to have found them and to have been able to entrust our mum to them. Everything was so beautifully, tastefully and respectfully orchestrated. We could not have been more pleased with how the day went and we cannot thank them enough.

I can’t even put into words how thankful we are of John and Julie, they went above and beyond to take care of uncle Owen and also the care and compassion they showed towards the family during this difficult time was something else, honestly we as a family can’t thank you enough for everything during in this sad time x

Delanoy Funeral Services provided truly exceptional care during such a difficult time for our family. From the very beginning, they were kind, patient, and incredibly compassionate, which made a world of difference to us.

They took the time to really listen and understand what we wanted, and it was clear that they genuinely cared about every detail. Seeing my mam in the chapel was both emotional and comforting, she looked absolutely beautiful, and her hair was done to perfection. That meant so much to us.

A heartfelt thank you to John, Julie, and the entire team for their support, kindness, and professionalism. We are so grateful for everything you did.

Her children Donna, Kevin and Stephen xxx

A huge thank you to John and Julie at Delanoy for the kindness and support they gave our family. They guided us through every step with patience and care, always making time for our questions and easing our worries. The service was handled beautifully, with dignity and warmth, and we will always be grateful for everything they did to help us at such a difficult time.

Excellent all round, friendly caring and professional. Great communication and very helpful and understanding.
Recommend.

Absolutely fantastic service. John and Julie are just a remarkable couple of people. Everything they did was done with care and professionalism.
Thank you for everything guys

Dave murray

Many thanks to John Julie and Delanoy team for such a beautiful service for my mam, the memorial video was amazing and they fulfilled all our wishes on the day , their professionalism, kindness and support given every step of the way really helped us as a family at such a sad time , thanks so much .

Our family would like to thank Delanoy Funeral Services for the care they gave organising my Gran's Funeral, Mary Smith. Throughout the whole process, John and Julie were kind and considerate and were readily available to talk through arrangements and give advice. Nothing troubled them. They responded positively to all our family requests and their sensitive approach and attention to detail was greatly appreciated. On the day of the funeral, they and their team were highly supportive. Their dignity, expertise and professionalism shone through. In the midst of our bereavement and sadness they were definitely the right people to have alongside. We highly recommend them and once again say thank you to John, Julie and their team for their considerate, empathetic and supportive approach which culminated in a beautiful farewell for my Gran

I want to say a special thank you to John and Julie from DELANOY FUNERAL DIRECTORS whilst I appreciate its sort of a business for you it didn't feel that way to us, it felt personal, special and genuinely caring, so professional from start to finish. I don't have enough words to express how great you all were.

Thank you and God Bless xx