John and Julie helped my family and I through the toughest time of our lives. From day 1 they were kind, caring, compassionate although very professional. We unexpectedly and very sadly lost my brother in May and the time he spent in the hands of Delanoy’s I know he was treated with respect and love, John went above and beyond for us as a family when visiting my brother with a little touch of spraying his aftershave in the viewing area which brought great comfort to me and my family. We cannot repay John and Julie for the amazing service provided throughout and the constant communication at any time of day which is extremely helpful for a grieving family, nothing is a bother to them. I would wholeheartedly recommend Delanoy Funeral services. Thank you again x

My father passed away on the 10th of April he had a pre paid funeral plan which made my life so much easier at a terrible time. John and Julie were absolutely amazing through out the whole process and did not falter. They rang me text me and visited through out the whole process. Their attention to detail was amazing. When you are in such a vulnerable place you need someone to rely on and trust. John and Julie were those people, I felt comforted and safe under their care. My dad would have been so grateful for their support as am I.

Thank you from the bottom of my heart for making my dads send off the best it could have been. Terri & family.

Many thanks to John Julie and Delanoy team for such a beautiful service for my mam, the memorial video was amazing and they fulfilled all our wishes on the day , their professionalism, kindness and support given every step of the way really helped us as a family at such a sad time , thanks so much .

I would like to give a big thank you to Julie and Jhon for carrying out our Scott's wishes to the letter for his direct cremation the experience was flawless from start to finish and I would also like to thank Norman for his special touch can wholeheartedly recommend them

Without hesitation, we recommend this highly professional and dignified Funeral Service. John and Julie showed care, kindness and compassion to our family throughout our very sad bereavement. They worked with true dedication and commitment to give Dad the beautiful farewell he so deserved. We are very grateful for the supportive and personal approach they showed us. Thank you.

I can’t find enough words to convey how appreciative we are for the arrangements Delanoy have made for Jim’s passing and funeral. They managed to turn what could have been a sad, mournful day, into a massive celebration of his life. There WERE tears, but the entire day was filled with love and happy memories, all carried out with exceptional organisation.
Losing a partner is very difficult and Jim’s passing WAS expected, and dreaded, but from walking into Delanoy’s office, on that Wednesday, talking to John and Julie, our heartache eased. We were given advice on how to deal with a death, who we needed to notify, etc.
Little did we know that we would be needing John and Julie again - at midnight that very same day. Again, they were there, guiding, listening, waiting, giving comfort to a grieving family. Every step of the process we were kept informed as to what to do, what to expect.
We can’t thank the Delanoy staff enough for the help given on that day and the following three weeks, culminating into a carefully planned, wonderful send off for Jim. You and your staff are to be commended. Everyone at the funeral service said what a joyous occasion you had arranged.
John, Julie, all staff - thankyou for all you did for us - before, during and after.
Thankyou from the Goldsworthy family.

I am writing to express our deepest gratitude for the exceptional care and support John and Julie provided for my mam's, Phoebe Lloyd funeral. From our first meeting to the service itself, your compassion, patience, and professionalism were a tremendous comfort to us.
We appreciated Emma the celebrant for how beautifully the service was conducted, the sensitivity of the staff, the thoughtful way you handled the arrangements, It was clear how much care you put into honoring my mam, Phoebe Lloyd life, and we received many comments from family and friends about how perfect the service was
Thank you so much, John and Julie.
From
Nicola Lloyd

from the moment Delanoy's involvement began, just a few short hours after our adored Nana had peacefully passed away surrounded by love, to the time for saying a final goodbye at the funeral, everybody at Delanoys treated nana with the utmost dignity and respect. Ensuring that they were compassionate and supportive in every interaction we had with them. Thankyou to all for making sure that our family were supported and informed so professionally, and allowing us to have time to navigate one of the most difficult parts of life with the comfort and assurance that allowed this to be as worry-free as possible.

Delanoy Funeral Services provided a first class service to our family during a very difficult time losing my Mam lynn Radestock
Julie and John and their team
we would like to thank you very much
yous went above and beyond to get my mam a beautiful send off and so supportive over the last 3 weeks
And doing everything I asked for and more yous have been so respectful and kind
you all are amazing !
Thank you so much ❤️

I recently used Delanoy Funeral Services for my wife's Funeral. I cannot recommend them highly enough. I was kept informed and consulted on every aspect of the Funeral arrangements. Their care and professionalism was second to none.
Thank you Julie and John for an easy day, during a difficult time.

Today we said farewell to our dad. Julie and John took us through the whole process and the day with such professionalism and empathy. We would recommend Delanoy to anyone in these times of sadness. x

Our family would like to thank Delanoy Funeral Services for the care they gave organising my Gran's Funeral, Mary Smith. Throughout the whole process, John and Julie were kind and considerate and were readily available to talk through arrangements and give advice. Nothing troubled them. They responded positively to all our family requests and their sensitive approach and attention to detail was greatly appreciated. On the day of the funeral, they and their team were highly supportive. Their dignity, expertise and professionalism shone through. In the midst of our bereavement and sadness they were definitely the right people to have alongside. We highly recommend them and once again say thank you to John, Julie and their team for their considerate, empathetic and supportive approach which culminated in a beautiful farewell for my Gran

Outstanding service when you need it most. Delanoy were both empathetic and accommodating, taking all the hassle out of the arrangements in what is a very difficult time. I can't recommend Delanoy Funeral Services enough. John, Julie and their team are fantastic.

Delanoys were so sensitive in organising our Mam’s funeral. Julie and John are easy to trust. At a time when it is hard to think clearly, they take away the worry and stress by stepping you through what needs to happen. They listened and responded with tasteful suggestions. They keep in touch and are very clear on what you do and don’t need to think about. In the end, we had the most wonderful day which celebrated Mam’s life with all the people who knew and loved her. At a sad time, you are very safe in their hands.

I can't thank Julie and John enough for the fantastic service they provided. From the initial meeting on the day of passing to the funeral day. They showed great empathy and consideration for me and my family at such an emotional time. There service is second to none. Regards Nancy Stewart

Just a massive thank you to Julie and John for a brilliant funeral from start to finish, everyone that attended commented on how beautiful the service was, and how beautiful the flower and vegetable box was that sat on top of the coffin once again thank you ❤️

My family cannot speak highly enough of the kind, caring and empathetic service Delanoy Funeral Services provided to us all following the death of our beloved mam. The service and support provided was faultless from the moment they were contacted until the day of the funeral. Julie and John at Delanoy knew that mam was a long-standing Sunderland AFC ticket holder who followed the club home and away. Knowing how much the club meant to her, on the day before her funeral, Delanoy took her on one last trip to the Stadium of Light and made a beautiful short video of the visit. This was entirely at the behest of John and Julie and was a wonderful and emotional surprise for the whole family. It meant so much to us all. Mam would have been so thrilled and delighted. Thank you John and Julie. You are a credit to your profession.

Absolutely beautiful service John and Julie provided for my dad they were so supportive and caring and helped my carry out dad's wishes. They really do care and support you at one of the worst times I would like too thank then for everything and I would highly recommend Delanoy Funeral Services

when you loose a loved one it’s difficult to know which direction to turn, however i knew that John and Julie would give us the best care of my Mam. Julie is an absolute tower of strength and my Mam looked beautiful and at peace with Julie’s exceptional personal touch.
Even though my Dad and I were planning for one of the hardest days of our lives John and Julie made us smile with shared memories of our and their family.
Delanoy Funeral Services are by far outstanding in their field, heartfelt thanks and gratitude for all of their care and attention to detail.

Delanoys Funeral services, we're fantastic. They went above and beyond to help me and my family through a very difficult time. Excellent service and communication, I would highly recommend them.

John and Julie are the ultimate in customer care. From day one they showed care and kindness and guided us through the whole process. I can only say they made a difficult time easier to bear. They arranged everything down the minutest detail and it was all perfect. My family can not speak highly enough of them and thank them so much for making our mams day special
Joan, Linda & family xxx

Excellent service from start to finish. Thanks, john and julie

Thank you John, Julie and the rest of the team for such a beautiful funeral for my mam, such caring and compassionate people, everything was perfect.

From the minute we contacted delanoy to the moment my brother carl was laid to rest they showed the upmost compassion and respect to him and our family we cannot thank them enough for the kindness they showed throughout the whole experience we are so grateful as a family and really appreciate both Julie and John xxx

From the moment we engaged Delanoy Funeral Services the attention given to us as a family was not only professional but personal. Throughout the entire process John and Julie supported us beyond what we could have ever expected. There was no question too big or too small. Every detail was impeccable from the passing of Fred to laying him to rest. The personal touches given by John and Julie put us all at ease - they went above and beyond especially on the day of the funeral, making sure every element was perfect.
The effort in the background ensured that we had nothing to worry about as we could trust it was all being dealt with which took a lot of the worry away in what was a very difficult time for us as a family. The flowers were all just perfect, the order of service exactly as we requested and on the day of the funeral we could not have asked for anything more.
From the bottom of our hearts we will be forever grateful of the amazing support and service.