My partner david got taken to Sunderland Royal hospital and passed away on the 20th July with cancer he hadn't had it very long but we all knew how bad he was getting the service john and julie gave for david was above and beyond the kindness they showed me and my family at the sad time the celebrant with her kind words also the roses gone on David's hearse.Hes now laid to rest and not in pain

I would like to say a massive thanks to John n Julie who go above and beyond to make sure everything goes to plan without any stress. They are very professional and helpful and make you feel at ease. Highly recommended. Provides a 5star service

My mother died late March and Delanoy did a beautiful and dignified funeral I would recommend them as being the best in the area

I can’t find enough words to convey how appreciative we are for the arrangements Delanoy have made for Jim’s passing and funeral. They managed to turn what could have been a sad, mournful day, into a massive celebration of his life. There WERE tears, but the entire day was filled with love and happy memories, all carried out with exceptional organisation.
Losing a partner is very difficult and Jim’s passing WAS expected, and dreaded, but from walking into Delanoy’s office, on that Wednesday, talking to John and Julie, our heartache eased. We were given advice on how to deal with a death, who we needed to notify, etc.
Little did we know that we would be needing John and Julie again - at midnight that very same day. Again, they were there, guiding, listening, waiting, giving comfort to a grieving family. Every step of the process we were kept informed as to what to do, what to expect.
We can’t thank the Delanoy staff enough for the help given on that day and the following three weeks, culminating into a carefully planned, wonderful send off for Jim. You and your staff are to be commended. Everyone at the funeral service said what a joyous occasion you had arranged.
John, Julie, all staff - thankyou for all you did for us - before, during and after.
Thankyou from the Goldsworthy family.

As a family we truly can’t thank John & Julie enough for the service they have provided for us. From the day my dad passed right up until his send off they’ve treated both ourselves and my dad with the utmost respect. Their professionalism is second to none. They’ve shown great empathy and consideration throughout the most difficult time of our lives and for that we will forever be grateful. Nothing was ever too much trouble for them and they’ve guided us every step of the way, the send off they gave my dad would have been exactly what he wanted which we have found great comfort in whilst grieving such a huge loss. Thank you so much from the bottom of our hearts!

During your saddest times Julie and John are the people you need. Julie’s incredible and genuine warmth and John’s quiet, reassuring professionalism will navigate you through this awful time. Nothing is too much trouble and no question is too silly. Always contactable you’re made to feel like you’re their only priority. We felt so fortunate to have found them and to have been able to entrust our mum to them. Everything was so beautifully, tastefully and respectfully orchestrated. We could not have been more pleased with how the day went and we cannot thank them enough.

We can’t thank Julie and John enough for the care and compassion they showed in organising my mother’s funeral. From our first meeting, they handled everything with sensitivity, professionalism, and genuine empathy. They guided us gently through each step, ensuring all the arrangements were exactly as my mother would have wanted. Their attention to detail, respectful communication, and support made an incredibly difficult time more bearable knowing my mother had the send off she deserved. Their communication was fantastic and consistent and nothing was a bother. Nothing felt rushed and it truly felt like they cared. The funeral included a personalised tribute video of my mother which our family will treasure forever. Thank you again x

John , Julie and their team are compassionate, understanding and professional , helping myself and my family through our difficult time
We would highly recommend Delano’s services
Regards Neil Greathead

John and Julie showed us great respect, professionalism and compassion at such a difficult time. They were in constant contact with the family to keep us updated with everything that was happening and went above and beyond their roles to support the family. While we were faced with delays beyond their control we were reassured that they were taking care of mam and that she was safe in their care which was a great comfort to us all.
I wouldn't hesitate to recommend their services to anyone.

Excellent all round, friendly caring and professional. Great communication and very helpful and understanding.
Recommend.

My son sadly passed away 22 June this year after a long fight with cancer aged 2 years it was the most devastating time we have had to go through. I cannot thank Julie and john enough went above and beyond to help us through this difficult time they even got us a personalised coffin of his favourite character I cannot recommend them enough

Delanoy Funeral Services provided truly exceptional care during such a difficult time for our family. From the very beginning, they were kind, patient, and incredibly compassionate, which made a world of difference to us.

They took the time to really listen and understand what we wanted, and it was clear that they genuinely cared about every detail. Seeing my mam in the chapel was both emotional and comforting — she looked absolutely beautiful, and her hair was done to perfection. That meant so much to us.

A heartfelt thank you to John, Julie, and the entire team for their support, kindness, and professionalism. We are so grateful for everything you did.

Christine’s children Donna, Kevin and Stephen xxx

John and Julie are such professionals at what they do, making such hard and testing times go smoothly. Would recommend to anyone, can’t thank them both enough for everything they done.

We cannot thank John, Julie and their staff enough for all their help, kindness, compassion and understanding. They helped make a very heartbreaking time a little easier. Natalie’s pink coffin was beautiful and just what we wanted for her and the pink ties worn by John and Julie were a lovely, unexpected addition. We were also touched by the lovely post on their Facebook page, helping to share our sad news.

Five star service from this firm.
Very professional, attentive kind and caring. Would definitely recommend.

I want to say a special thank you to John and Julie from DELANOY FUNERAL DIRECTORS whilst I appreciate its sort of a business for you it didn't feel that way to us, it felt personal, special and genuinely caring, so professional from start to finish. I don't have enough words to express how great you all were.

Thank you and God Bless xx

Thankyou so much to julie and john from Delanoy Funeral Services wow absolutly amazing people julie and john are from the sudden passing of my mother and knowing nothing they welcomed us in...took care of everything nothing was one bit of bother at all went above and beyond for every single thing amazing too people u are❤️❤️❤️Aimee gibson
Tracey wilkinsons Daughter xx

We wish to thank John and Julie and the team for their kindness , patience and compassion shown to us as a family . They have advised us and supported us through out the most difficult time of our lives . We can’t thank you both enough for everything you have done and for giving our mam the best send off possible . From the family of the late Jennie Seed

I can't thank Julie and John enough for the fantastic service they provided. From the initial meeting on the day of passing to the funeral day. They showed great empathy and consideration for me and my family at such an emotional time. There service is second to none. Regards Nancy Stewart

John and Julie and the whole team at Delanoy Funeral Services were absolutely excellent. They made a very difficult time as easy as possible with a first class, friendly, sympathetic and respectful service.
Julie's video tribute to Ron was perfect. A touching tribute to him, which he'd have loved. Julie was so innovative and imaginative in producing something with unexpected touches throughout.
This was the first experience I have personally had with Delanoy's but my mother has family ties with the company going back generations, so we knew they were a long-established and well respected company.
They were very responsive. Prompt and accomodating of everything we wanted. Both of us would highly recommend their service to anyone.
Thank you for everything you have done for us.

There simply aren’t the words to express our Thanks to Julie & John. Over the past month Delanoys have gone above & beyond to ensure our Dad’s wishes were honoured. Dad was treated with dignity & the empathy shown towards us simply could not be matched. The knowledge & care whilst arranging our Dads final journey was a huge comfort knowing if Dad was here, it would have received his approval. From their first visit to the day of the funeral, nothing was too much. We simply cannot recommend Delanoys enough, on behalf of Joe Stout’s family, Thank You from the bottom of our hearts.

We're do I start, suddenly we lost our precious dad on 30/07/2024, Delony were absolutely amazing from start to finish, they gave our dad the most perfect send off,they were very caring and supportive at this devastating time. I would like to thank Julie, John and the team for there compassion and professionalism, also a massive thank you for showing our dad's life at the church which made everyone cry and laugh.
Thank you from the bottom of my heart.
You did my dad proud.
Julie Hall- Wheatley Hill

Delanoy's were absolutely exceptional throughout they gave my wife the most beautiful send off with attention to every last detail they were very supportive and caring throughout the whole process and nothing was too much for them i would like to thank John & Julie for the compassion & professionalism they showed at this devastating time also a massive thank you for the beautiful tribute video shown in church which filled the church with tears but also laughter it really was the most beautiful day for my beautiful wife!
john halliwell (twilly)
wheatley hill

My family cannot speak highly enough of the kind, caring and empathetic service Delanoy Funeral Services provided to us all following the death of our beloved mam. The service and support provided was faultless from the moment they were contacted until the day of the funeral. Julie and John at Delanoy knew that mam was a long-standing Sunderland AFC ticket holder who followed the club home and away. Knowing how much the club meant to her, on the day before her funeral, Delanoy took her on one last trip to the Stadium of Light and made a beautiful short video of the visit. This was entirely at the behest of John and Julie and was a wonderful and emotional surprise for the whole family. It meant so much to us all. Mam would have been so thrilled and delighted. Thank you John and Julie. You are a credit to your profession.

My family & I can't thank John & Julie enough for their support & guidance at such a devastating time. Their professionalism, along with their caring & respectful approach was exactly what our family needed in dealing with the loss of my father. Thank you both for helping us through the process, words can not express how grateful we are.