Based on 88 reviews
Thank you for a personalised, caring and compassionate service during some of the most difficult and heartbreaking times xxx
Clare Elizabeth
16:26 12 Dec 20
Thankyou Julie and John for making my mams final journey the best it could be. You showed compassion throughout and nothing was any bother. You were... absolutly amazing at a very upsetting time for us and for that I am grateful.
Thankyou xread more
Thankyou xread more
Julie Bell
20:25 09 Jan 21
The service provided was excellent and John was kind and considerate. Everything was so easy and the video was wonderful to watch and very... professionally made. I cannot thank Delanoys enough for being there for my mother and I at the saddest time of our lives.read more
Joy Rodgers
17:26 18 Feb 21
Delanoy funeral services recently attended to my mother following her bereavement. I can't thank Julie and John enough for their professional conduct... and caring attitude. The service that Delanoy provides I would describe as 5 star and I would have no hesitation in recommending Delanoy to any one who requires their services.read more
Andrew Hardy
17:30 16 Jun 21
From our first meeting with John and Julie at Delanoys they showed great compassion and provided us with different suggestions for Mams funeral.... Julie created a brilliant tribute video to her favourite song that portrayed Mams life brilliantly. They drove pas Grampian Care home where Mam spent her latter years. Julie and John walked in front of the cars giving all of the wonderful staff the chance to say their final farewells. So many personal touches that made such a sad day so special and personal. Can’t thank them enough.read more
Shirley Taylor
20:59 02 Jun 21
Delenoy Funeral Service go above and beyond for families at the worst time. In the space of 8 months they have done my dads and my mums funeral. I... cannot fault the service they provide, the little details they put in place to make it as special as possible and the friendliness of John and Julie.read more
Donna Louise Boxx
17:49 14 May 21
Excellent service from beginning to end. I couldn’t recommend John and his team enough. Understanding and considerate throughout. John goes out of... his way to help where he can. They did everything they could and more than I would have ever expected especially with the Covid-19 situation. Thank you xread more
Nicola Laidler
05:58 05 May 20
Many thanks to both John and Julie for their kindness and compassion during such a difficult time. Their support at this time was second to none.
Carol Bradley
12:49 22 Sep 21
From our first meeting with John and Julie they showed great compassion and provided us with different suggestions for Mams funeral. Julie created a... brilliant tribute video to Mams favourite song that portrayed Mams life brilliantly. They drove past Grampian Care home where Mam had spent her latter years. Julie and John walked in front of the cars giving all of the wonderful staff the chance to say their final goodbyes. So many little personal touches that made the sad day so special and personal. Can’t thank them enough.read more
Shirley Taylor
21:23 02 Jun 21
I would highly recommend Delanoy Funeral Services, the team were professional, companionate and respectful. Each individual need was catered for and... we were kept informed right the way through the service, making a difficult day that little bit easier with their excellent organisational skills.read more
Caroline Collins
11:29 24 Apr 21
On behalf of Lauren, myself and all of the family, I would like to thank John and Julie for their professionalism, care, understanding and support.... They made a traumatic, heartbreaking and painful experience more bearable with their thoughtfulness and ensured that Alan had the farewell he deserved.
We are truly grateful for all of their support and guidance during his most difficult time in our livesread more
We are truly grateful for all of their support and guidance during his most difficult time in our livesread more
Christine Young
19:57 27 Sep 21
Outstanding, caring and compassionate company who go the extra mile to ensure your loved ones have the best possible send off. I wouldn’t hesitate to... use them again. Thank you John Delanoy and Julie Stout.read more
Sharon Davies
04:52 25 Aug 20
I would like to thank John & Julie and staff from Delanoy Funeral services for the services that they provided for my brother and most recently... sister in laws funeral.
Now some reviews give you an idea of how customer focused a business is. All the staff at Delanoy funeral services are amazing we would not have been able to give my sister in law the sending off we wanted had it not been for John & Julie. I would not recommend a service especially a one where you only get to do it once but you will not be disappointed with their service.
THANK YOU John & Julie, I will never be able to thank you enough for your above and beyond service and help that you gave me and my family. Truly helpful caring people.read more
Now some reviews give you an idea of how customer focused a business is. All the staff at Delanoy funeral services are amazing we would not have been able to give my sister in law the sending off we wanted had it not been for John & Julie. I would not recommend a service especially a one where you only get to do it once but you will not be disappointed with their service.
THANK YOU John & Julie, I will never be able to thank you enough for your above and beyond service and help that you gave me and my family. Truly helpful caring people.read more
David Howell
19:41 15 May 21
If you want a personalised goodbye from people that listen and get to know the little things that were important to the family. Dont give it a second... thought use Delanoy.They dealt with absolutely everything and guided us all each step of the way. Thank you Julie and Johnread more
colin collins
11:42 24 Apr 21
Following the death of our Mam, Geraldine ”Gera” Kirkbride, we would like to thank John and Julie for their kindness and compassion during this... difficult time. The care and professionalism they showed through every stage of the arrangements went above and beyond. Mam received the send off she deserved. Thanks also go to the Delanoy Funeral Services team for their exceptional hard work and dedication.
Olive, Dennis and Lynn.read more
Olive, Dennis and Lynn.read more
Lynn Russell
12:48 08 Oct 21
John and Julie offered an excellent service to our family. They were kind and helpful throughout a very difficult time. I don’t hesitate in... recommending them.read more
Paul Dunster
11:50 06 Oct 21
Delanoy Funeral Services are an excellent company, who offer a caring and professional service.The support they have given myself and my partner... since the passing of our good friend Derek Hartis is impeccable.They made the service personal to whom Derek was as a person and about the life he lead, which is exactly what we wanted.They got the songs we wanted and used all the photos we'd asked them to use and even took time out of their personal lives to come to our home and take videos and aerial shots of the house, which we are extremely grateful for.Everyone commented after the service of how beautiful and personalised it was to Derek.They are very reasonably priced for the service they offer and for everything they include.We thank Delanoy Funeral Services from the bottom of our hearts for making this sad time so much easier to manage and cope with.Thanks and kind regardsCheryl and Terryread more
Cheryl Mason
18:56 11 Oct 21
For friendly and professional service with Julie and John to guide you all the way listening , caring and making it count. They truly are amazing and... cannot recommend them highly enough .read more
Lorraine Collins
11:42 24 Apr 21
On behalf of the Lord family we would like to express our thanks to John & Julie for their compassionate & professional service provided for George... you both help us through a difficult time & the arrangements you made were perfect for Him & for Us.read more
Anne Lord
14:20 11 Sep 21
I can honestly say from the moment my brother died Julie and John were so amazing helping us to give. Him the best send off from the singer which I... have to say was amazing and made it more special the tribute that Julie put together for my brother was outstanding showed all his life in an amazing way he had the best send off and would of been so proud how everything was done I could not thank Julie and John enough for making the day so beautiful ❤️read more
Judith Spence
17:51 26 Jun 21
First class service from start to finish. Would highly recommend John.
Jacqueline Griffiths Graves
19:17 17 Sep 19
Very helpful understanding and considerate, nothing is any trouble, they offer friendly advice for every pocket and did all they could to help me... when I needed them. I would recommend them to everyone. First class service. Thank youread more
Ann Pygall
21:24 04 Dec 18
Many thanks to John and Julie at Delanoys for arranging Dads funeral.Their help and sensitive advice was much appreciated.The video of the service... was done really professionally and discreetly and much appreciated by those who couldn’t attend.Doc Carr --read more
David Carr
10:48 18 Feb 21
I would like to thank R. Delanoy & Son funeral Directors, for all the care they showed for my mam. Thankyou from the bottom of my heart for taking... such good care of her, We have used other funeral directors in the past but none have compared to R. Delanoy & Son I would highly recommend your services the extra personal touches did not go unnoticed this meant alot to me at this very sad and difficult time. Thankyouread more
Amanda Lamb
19:39 05 Mar 20
Just can’t put into words how amazing John and Julie have been putting together this amazing send off for our nana Pauline, the heart of our family... . Every last detail was perfect, this was truly a celebration of her life.
We couldn’t of made her day more special and memorable for all the right reasons without your help ❤️ thankyou so much to every member of your company who helped to achieve such a beautiful day.
Joanne Tough xread more
We couldn’t of made her day more special and memorable for all the right reasons without your help ❤️ thankyou so much to every member of your company who helped to achieve such a beautiful day.
Joanne Tough xread more
Joanne Tough
07:59 28 May 21
I would first like to say a heartfelt Thank You to Julie and John for their help, support and guidance through what has been a very difficult and... traumatic time. I recently lost my soulmate - my wife, Ann. I am so pleased that I chose Delanoy Funeral Services to take care of proceedings and I really could not be happier with the personal service they provided. Nothing was too much trouble and both Julie and John were so caring and compassionate. There was no sense of dealing with an anonymous company, instead John ensured that every aspect was individually tailored towards the wishes of myself and my family. Both are warm and helpful and Julie's creativity in respect of the tribute and other matters is truly outstanding. The tribute itself is lovely and I'm sure in the weeks, months and years to come that I'll watch it over and over again. There were also family members and friends unable to attend and I'm pleased to be able to send a copy to everyone who missed the service. I'd also like to add a mention to florist Lisa for the amazing floral tributes, they are all beautiful. Again, Thank You, Julie and John for the fabulous service that you provided for Ann. Love and best wishes, Mark and family xread more
Mark Anderson
19:14 04 Mar 21
The service from the team at Delanoy Funeral Services was superb from the initial contact right up to the actual service. The courtesy and dignity... displayed throughout was second to none. They went above and beyond to create a celebration of my dad's life, encapsulating every aspect of it in a beautiful way, including a beautiful video tribute, which was well met by everyone who attended. They also looked after us ensuring we didn't have to do anything, as it was all looked after for us, allowing us to be part of the service and allowing us to grieve, in our own way, and say goodbye.Thanks Delanoy, will definitely know where to go in the future.read more
Helen Willey
18:25 25 Mar 21
I would like to thank John/Julie and the Delanoy team from the bottom of my heart, they took care of my uncle Stephen Hamilton funeral today 4th Feb... and they were truely amazing, they held my hand throughout the whole process and really care and take time to find out about your loved one, I felt cared for when your at your most vulnerable, they go over and above and nothing is to much trouble, I cannot recommend this fabulous company enough and I must have a special mention for Julie who created a wonderful tribute to my uncle Stevie she really caught the very essence of him thank you so much you all will never know just how truly grateful I am to you all xxxread more
Tracey Hunter
19:38 04 Feb 21
We wanted to take the time to say a huge Thank you to both Julie and John for the support that they have given us throughout this very difficult... time.The service that they have provided since the moment we initially made that first call, up until the day of mams service has been truly outstanding.In particular the bespoke services that they offer really is second to none.We have family members who were unfortunately unable to attend mams funeral due to the current restrictions, but with the help of Julie’s personalised tributes and video footage taken on the day, this will allow them to be part of mams final journey which was so important to the family.It definitely takes a special kind of person to do what they do, consoling and supporting bereaved families but they are both truly amazing people. They act with genuine respect, care and compassion.Julie in particular works tirelessly around the clock, and despite having other families to support she has been there for us at all times which is something we cannot thank her enough for.She has been a shoulder to cry on, and has acted like a friend in what has been a very sad journey.Once again a huge thank you from the bottom of our hearts, you have helped us give Mam the send off she deserves.Steven & Samantha xread more
steven adams
15:59 02 Mar 21
On the recent death of my brother they talked me through everything. Nothing was too much trouble.they phoned me and kept me up to date each step of... the way.
They made it as easy as a funeral can be. I would highly recommend them. Thank you so much John and Julie. Thank you will never be enough.read more
They made it as easy as a funeral can be. I would highly recommend them. Thank you so much John and Julie. Thank you will never be enough.read more
Maureen Healy
09:15 05 Mar 21
Delanoy Funeral services for me gave the best send off for my dad. They were professional, personal and sympathetic throughout. The service even... through covid was beautiful and i couldn't ask for anything more. Thank you so so much for all you did xxread more
Lisa Wilson
21:15 05 Mar 21
My brother Stephen has said it all. Such a lovely, kind and gentle service from John. As this was a very difficult time for us as a family. Thank you... John for all you did for us and your care for Dad was amazing.read more
Angela Solan
15:49 21 Apr 20
All of the family would like to thank John & Julie for all of their guidance and support following the passing of my Mam, Ann Coils. They went above... and beyond to provide a professional service that was tailored to our wishes. They were very compassionate and respectful. They made the process easier for the family and we truly appreciate that. The tribute video was beautiful and many commented on how lovely it was after the service (thank you, Julie. You are very talented). I would have no hesitation in recommending Delanoy Funeral Services.Thank you once again.Love from Gillian xread more
Gillian Coils
17:32 26 Mar 21
All of the family would like to thank John & Julie for all of their guidance and support following the passing of my Mam, Ann Coils. They went above... and beyond to provide a professional service that was tailored to our wishes. They were very compassionate and respectful. They made the process easier for the family and we truly appreciate that. The tribute video was beautiful and many commented on how lovely it was after the service. (Thank you, Julie. You are very talented). I would have no hesitation in recommending Delanoy Funeral Services. Thank you once again
Love from Gillian xread more
Love from Gillian xread more
Gillian Coils
15:57 26 Mar 21
I would highly reccomend delanoy funeral service, as It was such a beautiful service for grandma, she would have loved everyone being out.. really... professional from start to finish from John and Julie, thankyou for making her final journey so special and wonderful like she was, all the efford make to make her last trip memorable was amazing so a huge thankyou from me and all the family🥰❤read more
Stephanie Elizabeth Hewitt
08:11 30 Apr 21
I highly recommend Delanoy funeral services every step off the way they did a fantastic job .. I could relax knowing my son was being looked after ..... every detail was done to perfection and they made my son proud me proud and my whole family proud .. sometimes Thankyou doesn’t seem enough ♥️♥️♥️read more
Sandra Monaghan
08:35 22 Apr 21
I would like to thank John and Julie and the team for the amazing service my nanas final journey was absolutely amazing from start to finish yous are... truly amazing ❤️read more
Sarah Foster
12:19 11 Feb 21
Following the death of our mam, Betty Johnson, John and Julie were there to help us at every stage. They provided a very caring, compassionate and... professional service for all our family, which helped us during our most difficult times. We can't thank them enough for their kind help and would not hesitate to recommend their services.
A first class company.
We are also so pleased we had our mams funeral videoed rather than streamed as the quality is fantastic and will be kept forever, absolutely beautiful.
Thank you to John and Julie and all your team.
Love from Kathleen Hollingworth, Jackie Johnson and Barbara Johnson.read more
A first class company.
We are also so pleased we had our mams funeral videoed rather than streamed as the quality is fantastic and will be kept forever, absolutely beautiful.
Thank you to John and Julie and all your team.
Love from Kathleen Hollingworth, Jackie Johnson and Barbara Johnson.read more
Barbara Johnson
12:47 20 Mar 21
This is a really difficult review to write and one I wish I didn't have to. Having lost our 20 year old son, brother, grandson, nephew and friend in... unexpected and heartbreaking circumstances, we were completely unprepared and overwhelmed with the task of ensuring we could provide the very best send off he so rightly deserved.John Delanoy stepped in and immediately understood what our requirements were. He worked closely with us and liased with other parties involved with the arrangements on our behalf. This helped reduce the burden we were facing at a time when empathy, patience and compassion were needed the most.We cannot express our gratitude enough to John and his team. We have recently moved a family members pre-paid Golden Charter plan to Delanoy Funeral Services Ltd from another local provider. We have done this as we know that the care and level of compassion we received are unparalleled and unlikely to be matched.To anyone who sadly finds themselves with planning a loved one's service, please don't hesitate to pick up the phone and give them a call. They are there for you and by your side from the very first second.read more
Claire D
17:27 20 Nov 20
The service from the team at Delanoy Funeral Services was superb from the initial contact right up to the actual service. The courtesy and dignity... displayed throughout was second to none. They went above and beyond to create a celebration of my dad's life, encapsulating every aspect of it in a beautiful way, including a beautiful video tribute, which was well met by everyone who attended. They also looked after us ensuring we didn't have to do anything, as it was all looked after for us, allowing us to be part of the service and allowing us to grieve, in our own way, and say goodbye.
Thanks Delanoy, will definitely know where to go in the future.read more
Thanks Delanoy, will definitely know where to go in the future.read more
Helen Willey
18:14 25 Mar 21
We attended the funeral of uncle Graham yesterday. John and Julie are just pure angels who walk this earth, it was such a sad time for all the family... but the time, effort and love this company put into their work is incredible. Every part of Graham’s funeral was so special and he got a beautiful send off. John and Julie go above and beyond within the work they do 🌟💙❤️read more
Laura Kennedy
19:21 09 Apr 21
Delanoy Funeral Service supported me through one of the hardest times of my life.Julie and John are both such warm, compassionate people and helped... put together the funeral my dad deserved. Their support, patience and guidance throughout the whole process was amazing. They offer a bespoke service and the tribute video they created for my dad was beautiful and unique. Both Julie and John went above and beyond and on behalf of the family and myself, would like to thank them both. You offer a truly amazing service xxxread more
Wendy Willis
10:27 05 Oct 21
Julie Stout at Delanoy Funeral Services couldn't have made Daves last journey home any better, the time and effort to make his funeral beautiful I... can't thank you enough you have gone beyond anyone else, you even took the flowers with us and put them on Dave's mam and dad's grave so they have both their boy's now Chris and Dave. You gave us all a memorable day that thanks to modern technology we can look back on and not in a morbid way, so thank you all again Julie, John, the drivers, Holly, Mark Price, Diane Fairburn and everyone who braved the weather to see him off on his last journey thank you, thank you, thank you. Xxxread more
Pauline Bartell
15:10 09 Jan 21
Delenoy Funeral Service go above and beyond for families at the worst time. In the space of 8 months they have done my dads and my mums funeral. I... cannot fault the service they provide, the little details they put in place to make it as special as possible and the friendliness of John and Julie.read more
Donna Boxx
18:41 14 May 21
From the moment I met John I knew he was going to make everything just perfect. That is exactly the service I received, going above and beyond to... help me and my family’s such a difficult time and I can not thank him enough.... what a tremendous service he provided and such a professional guy who makes everything as easy as he can, even in the current circumstances of COVID19. THANK YOU form the bottom of my heart xxread more
Andrea Carter
15:28 29 Apr 20
I can honestly say from the moment my brother died Julie and John were so amazing helping us to give. Him the best send off from the singer which I... have to say was amazing and made it more special the tribute that Julie put together for my brother was outstanding showed all his life in an amazing way he had the best send off and would of been so proud how everything was done I could not thank Julie and John enough for making the day so beautiful ❤️read more
Judith Spence
08:17 25 Jun 21
amazing people delivering an amazing service. A big thank you to Julie ,John and their team for giving our precious Julie Brown a wonderful send... off.
The personal touches they do to make the special moments of a loved one's life shine through are beautiful. Thanks again for going above and beyond ❤read more
The personal touches they do to make the special moments of a loved one's life shine through are beautiful. Thanks again for going above and beyond ❤read more
Alison Brightwell
08:43 28 Jul 21
John and Julie were amazing from the first phone call and right the way through the whole process. They supported me through all the decisions and... made me feel at ease and not pressured. They gave my dad a beautiful send off and myself and family are beyond grateful. Thank you ❤️ xxxread more
Karen Louise Mason
17:48 13 Apr 21
Following the death of our mam, Betty Johnson, John and Julie were there to help us at every stage. They provided a very caring, compassionate and... professional service for all our family, which helped us during our most difficult times. We can't thank them enough for their kind help and would not hesitate to recommend their services.A first class company.We are also so pleased we had our mams funeral videoed rather than streamed as the quality is fantastic and will be kept forever, absolutely beautiful.Thank you to John and Julie and all your team.Love from Kathleen Hollingworth, Jackie Johnson and Barbara Johnson.read more
Barbara Johnson
12:44 20 Mar 21
Thank you from the bottom of our hearts for everything you did to ensure Alan was treated with dignity, respect and love. We will be forever... grateful. All our love, Birchwood Court x xread more
Katie Jowers
20:32 19 Feb 20
They took care of John so well I had no worries at all they did everything for our family so caring thank you so much I have and still will recommend... them to people Margaret xread more
Margaret Hardy Hewitson
20:28 09 Aug 19
i would highly recommend, very professional and caring and go the extra mile for families. my brothers funeral yesterday from start to finish was... beautiful and gave the family great comfort xread more
Joan Liddell Harland
11:19 12 May 21
Absolutely fantastic service on what is trying times.Delanoy Funeral Services offered us such a personal unique experience to send our Dad off on... his final journey in a manner that he deserved.Julie and John made this awful experience as easy as possible and genuinely cared to capture dad and his life and personality into his service. Such a moment we will cherish forever, so Thank you too Delanoy Funeral Services and all the staff that made his final day as special as it was.If you are looking for a company that cares then look no further.Thank youread more
Tracy Bartell
18:48 09 Jan 21
amazing service from John and Julie, they both made the funeral as personal as possible for my grandad, would recommend to anyone, going above and... beyond for every single funeral.read more
Holly Davies
13:52 29 Jan 21
When our Mam Margaret died 18 months ago, John looked after us and took care of all the arrangements. We recently lost our Dad Henry and again we... turned to Delanoy’s Funeral Services because we knew we would receive a professional service. Due to Covid we knew things had to be done differently and both John and Julie gently steered us through every detail. Julie’s approach to making it a special celebration of Dad’s life really worked and she arranged for brass band members to play as Dad began his final journey – something he would have loved.Everything was beautifully recorded for friends and family who could not be there due to restrictions. The whole process from start to finish was handled with genuine care and compassion from John and Julie and we thank them from the bottom of our hearts.We would definitely recommend Delanoy’s Funeral Services without reservation.Thank you again from Henry’s Family.read more
Margaret Kirkbride
16:00 14 Feb 21
From start to finish the service was great so respectful of all wishes and was carried out in the best possible manner with the Covid-19 situation... going on as a family we feel like John did everything he could such a nice bloke and great family business thank you from Morgan rhys Jolie and David xxread more
David Cooper
17:38 21 Apr 20
They listened to everything we said, and throughout were compassionate and respectful by far the best service most compassionate and most respectful... and dignified funeral I have attended , not that I want it but will use them next time the need arisesread more
Maurice Allen
18:13 25 Mar 21
What an amazing company to work with, we organised my mams funeral with Delano funeral service in September 2020 after my mam passed away, they were... brilliant, they sorted everying out & it was not trouble, they are a very warm compassionate & caring company & I would recommend them to anyone without any hesitation, thank you so much for the support you gave our family & the amazing send off you gave to my Mam xread more
Matt Goodman
15:47 17 Feb 21
they do an amazing service and really go above and beyond
Sophia A Storey-Hogg
17:43 27 Jul 21
Amazing service, they go above and beyond and gave my mother-in-law a lovely sevice
Sophia storey
09:02 22 Jul 21
I’ve been meaning to leave this review for a long time but like everything life got in the way. Even though it was over a year ago now we have not... forgotten how kindly we were treated. We cannot thank John and Delanoys enough for the compassion, care and guidance he gave us as a family when my Dad suddenly passed away. Especially as it happened while on holiday in Blackpool. With the added worry of getting his body home and the red tape involved, John guided us through the process. He was on hand to answer questions and it was the personal touches that made his service exceptional. He went above and beyond.
Thank you again from The Glendenning familyread more
Thank you again from The Glendenning familyread more
Clare Hall
08:06 16 Jan 21
First class service . John goes above and beyond with his care ,support a d sympathetic approach , nothing is to much trouble. I will never forget... the kindness he showed us during our bereavement , he sorted everything, from collecting our loved one to organising the funeral, flowers , service , food taking all the stress from the Family ,we didnt have to think about anything. Then beyond that arranging the burial of my Brothers ashes and arranging for his plaque to be made . John spoke to us every day not only to check on arrangements but to check in on how we were . His prices are also very competitive but that does not compromise on the service you receive. If I ever have any other funerals to arrange I would not go anywhere else . 5⭐⭐⭐⭐⭐read more
Susan Greig
01:00 05 Jun 20
would highly recommend always a lovely service
Denise Diana Newton
15:59 29 Apr 20
I can’t thank my friend John enough for the service he carried out for my mum today. It was perfect in every way. Thanks again.
Paul Carter
16:08 14 Jun 19
We would all like to thank John, Julie and the team at delanoy funeral service, what an amazing send off you gave my nana , Brenda Golightly ,... under extreme weather conditions your professional service and video , made her day so special, thanks so much xxread more
Paula Lumsden
18:29 22 Feb 21
During the circumstances we find ourselves in at the moment, I would like to thank John Delanoy for the way Delanoys looked after my Dad Micky Solan... after he sadly passed away.
So very professional, thoughtful and kind was John, he made what was a heartbreaking time for our family that little bit more bearable.read more
So very professional, thoughtful and kind was John, he made what was a heartbreaking time for our family that little bit more bearable.read more
Stephen Solan
14:15 21 Apr 20
John and Julie was recommended by a neighbour after we sadly lost our baby boy who was born sleeping. We didn't have a clue what to do or what we... wanted but John and Julie helped and supported us to make decisions. They really went above and beyond their role to ensure we was happy with our choices and we can not thank them enough for their services.read more
Louise Penders
17:49 09 Jul 21
Well what can I say , if anyone has come to the reviews for a true reccomendation , I can definatley reccomend Julie and John , from the minute they... entered my mams home after she passed I felt at ease straight away , i knew straightaway we’d made the right decision ,nothing at all was too much trouble , everything very laid back and easy going , I felt like we knew them fir years they were so friendly and caring and listend to every word we all said , if I had 3 words to describe them it would be caring , professional , and very trusting , they made a beautiful video fir us at the end, and the whole service throughout was amazing , thankyou Delanoy fir everything youve done xread more
Sonia Moore
19:39 03 Sep 21
Delanoy Funeral Service supported me through one of the hardest times of my life.
Julie and John are both such warm, compassionate people and... helped put together the funeral my dad deserved. Their support, patience and guidance throughout the whole process was amazing. They offer a bespoke service and the tribute video they created for my dad was beautiful and unique. Both Julie and John went above and beyond and on behalf of the family and myself, would like to thank them both. You offer a truly amazing service xxxread more
Julie and John are both such warm, compassionate people and... helped put together the funeral my dad deserved. Their support, patience and guidance throughout the whole process was amazing. They offer a bespoke service and the tribute video they created for my dad was beautiful and unique. Both Julie and John went above and beyond and on behalf of the family and myself, would like to thank them both. You offer a truly amazing service xxxread more
Wendy White
10:22 05 Oct 21
We wanted to take the time to say a huge Thank you to both Julie and John for the support that they have given us throughout this very difficult... time. The service that they have provided since the moment we initially made that first call, up until the day of mams service has been truly outstanding. In particular the bespoke services that they offer really is second to none. We have family members who were unfortunately unable to attend mams funeral due to the current restrictions, but with the help of Julie’s personalised tributes and video footage taken on the day, this will allow them to be part of mams final journey which was so important to the family. It definitely takes a special kind of person to do what they do, consoling and supporting bereaved families but they are both truly amazing people. They act with genuine respect, care and compassion. Julie in particular works tirelessly around the clock, and despite having other families to support she has been there for us at all times which is something we cannot thank her enough for. She has been a shoulder to cry on, and has acted like a friend in what has been a very sad journey. Once again a huge thank you from the bottom of our hearts, you have helped us give Mam the send off she deserves. Steven & Samantha xread more
Steven Adams
16:05 02 Mar 21
Fantastic service from the very start, kind , polite and sensitive. It went above and beyond all expectations, we couldn't recommend them enough. ... We have had multiple compliments on the lovely send off they gave our dad . Thank you .read more
Alison Gwen
15:26 01 Mar 21
I would like to thank John & Julie and staff from Delanoy Funeral services for the services that they provided for my brother and most recently... sister in laws funeral.Now some reviews give you an idea of how customer focused a business is. All the staff at Delanoy funeral services are amazing we would not have been able to give my sister in law the sending off we wanted had it not been for John & Julie. I would not recommend a service especially a one where you only get to do it once but you will not be disappointed with their service.THANK YOU John & Julie, I will never be able to thank you enough for your above and beyond service and help that you gave me and my family. Truly helpful caring people.read more
david howell
19:40 15 May 21
I can’t thank John enough for his professiolism and the caring way he handled our Mam funeral today amazing would highly recommend thank you xx
Lynn Haswell
07:27 01 Nov 19
Thank you so much for the thought, personalisation and compassion during this sad time towards all of Doris’s family, you have made today’s send off... a fantastic one, and one that we won’t forget, thanks so much Janice and Lisa xxread more
Lisa Spencer
15:36 31 Aug 21
fantastic 1st class service highly recommend john John Delanoy
Gwen Walker
19:48 17 Feb 20
Outstanding, caring and compassionate company who go the extra mile to ensure your loved ones have the best possible send off. I wouldn’t hesitate to... use them again. Thank you John Delanoy and Julie Stout.read more
Sharon Davies
18:02 20 Nov 20
I was recommended Delanoy funeral services through family after sadly losing my brother and honestly I could not recommend John and Julie enough.... From the first call speaking to John nothing has been too much trouble. The support John and Julie have given throughout these tough last couple of weeks has been above and beyond and they have both ensured Jonny got the send off he deserved. His final farewell was captured so beautifully 💔 they have both been amazing the compassion they showed to all my family at the funeral and how they have made such an awful experience that bit more manageable I can't thank them both enough. Thank you again from all of Jonnys family we appreciate everything ❤read more
Rebecca Sykes
12:59 29 Jun 21
The family of George Henry Smith would like to thank John for the lovely funeral service. Under the current circumstances nothing was compromised and... the service provided was friendly yet professional.read more
Christine Strange
15:58 19 Jun 20
Excellent Service, we had the video included, everyone was totally professional and respectful of the situation. John is a really accommodating nice... guy who treated my sister with dignity and respect, the video was excellent quality and the guys taking the video were on the ball with the best angles without being to imposing within the service. Such a lovely family business and we were completely happy with the service and help that they provided.read more
Claire Jenkinson
15:18 15 Feb 21
Sadly my Father passed away at home after a very short illness, unfortunately no one had prepared us of what we should do when an event like this... happens. After calling 999, the GP and the district nurse, John DELANOY was the only person whom spoke kindly, understanding and very professionally to help us at such an awful time.
John and his team are the most professional and caring people I have come across, through one of the most difficult time in our lives and he made everything just perfect for us, removed all the stress and explained the process too.
John, myself, Mam, Shaun and the children couldn’t thank you enough for everything you’ve done for us, you went above and beyond all our expectations.
We would recommend you to anyone.read more
John and his team are the most professional and caring people I have come across, through one of the most difficult time in our lives and he made everything just perfect for us, removed all the stress and explained the process too.
John, myself, Mam, Shaun and the children couldn’t thank you enough for everything you’ve done for us, you went above and beyond all our expectations.
We would recommend you to anyone.read more
Gayle Cruddace
18:15 11 Dec 19
I cant thank John and his team enough. They took care of everything from start to finish. My mam couldnt have been in better hands. Thanks so very... much for your professional, friendly and compassionate services. You, John are truly a gentleman and made our family feel comfortable, safe and secure in the knowledge that our mam was absolutely looked after on a very distressing and sad day.
Bill, Pauline, Karen and Joanna xxread more
Bill, Pauline, Karen and Joanna xxread more
Pauline Neave
06:10 13 Oct 21
We all know that death is inevitable but when it happens to one of our loved ones our world falls apart, our hearts break and we are left feeling... devastated and lost. Julie and John at Delanoy funeral services were there for us at this most terrifying time to help us with our loss and sort out the funeral of our dad with love, care and empathy. Julie and John treated our dad like one of their own family and we could not have put our trust in any one better. They looked after my dad and saw that he was treated in death, with the respect that he deserved. They nurtured my bereaved mum and our family with kindness, patience and the utmost professionalism. They took time to explain procedures and gave us options in how we wanted to celebrate the life of our dad and honour his memory. Everything was taken care of and we knew what to expect at all times. Julie and John went over and above to ensure that dad’s service was a testimonial to the life he lived and even organised a bespoke floral tribute to reflect his love of gardening. Although our hearts were breaking, Julie and John were there to kindly support us through this difficult time and ensure that our final goodbye to him was perfect. Thank you from the bottom of my broken heart Julie and John, our family will never forget the love and support you showed us when we didn’t know where to turn.read more
Amanda Pickup
18:29 10 Sep 21
I would highly recommend the services of Delanoy funeral service . John and Julie are a highly professional team with great attention to detail .... They made the whole experience personal and we were looked after from start to finish . They made a difficult day so much easier. We cannot thank them enough for all their kindness and professionalism that was second to none. When you choose this service you will never be disappointed .read more
Lorraine Collins
11:59 24 Apr 21
I cannot thank you guys enough for what you have done for me to make michaels send off perfect .from the first day you came all way up to funeral day... you where absolutly brilliant .none of my requested where touch for you and you went above and beyond to make sure myself and my family and friends got to give the send off my son deserved . I have nothing but praise for you. thank you John and Julie. xxread more
Nichola Morland
20:13 22 Apr 21
I would like to thank Delanoy Funeral Services, for there sensitivity, compassion and pragmatic management of Julia Jollys funeral.
They... offered a professional service that I know Julia would have approved.
The service at the Church taken by Lucy Moss captured the person who Julia was and gave the family the spiritual comfort needed at such a difficult time.
The tribute managed by Julie and John of Delanoy Funeral Services, captured Julia's life's achievements, in photographic format, reminding us all of the full and happy life Julia had enjoyed.
Thank you to all the friends, family and well wishers, I know Horace will take comfort in knowing he is is in your prays and thoughts.read more
They... offered a professional service that I know Julia would have approved.
The service at the Church taken by Lucy Moss captured the person who Julia was and gave the family the spiritual comfort needed at such a difficult time.
The tribute managed by Julie and John of Delanoy Funeral Services, captured Julia's life's achievements, in photographic format, reminding us all of the full and happy life Julia had enjoyed.
Thank you to all the friends, family and well wishers, I know Horace will take comfort in knowing he is is in your prays and thoughts.read more
Angelina Maddison
10:37 26 Feb 21
In loving memory of Evelyn Brown from Peterlee. Passed away on the 12th October aged 55 years. Private funeral service will take place on Wednesday 27th October at Durham Crematorium 12 noon. The family would like those who are not invited to the service to meet afterwards at Peterlee Labour Club.
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4 days ago
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Our Deepest sympathy to Charmaine Michael and family such sad news God bless you all RIP Evelyn xxx
Very sad. Deepest condolences to Michael and Charmaine 🙏.
So sad RIP beautiful lady x
So sad to read this. Rest in peace Evelyn xx
RIP xx
So sad to hear this, many fond memories...rip Evyln <3 xxx
RIP 🙏
R. I. P evo ! Absolutely devastated x
R.i.p
Rip Evelyn Brown xxx
So sad x
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Treasure those precious moments in life
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5 days ago
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What can we say about John Delanoy and Julie Stout .. How very lucky we are to have these caring compassionate people in our community. .. Dedicated from the beginning to the end of not only the loved ones journey but also following up with you when the final journey has ended .....They are there from the start of the process to the end .... walking and talking you through every step of the way and not leaving until you have said your final goodbyes from the home to the graveside....Side by Side.... Delanoy Funeral Services are simply the best throughout the North East and beyond.. Dedication. ..Precision . Empathy and Perfection ...They really are our unsung heroes especially throughout the Pandemic creating something that has never been done before to allow us to savour and treasure our memories forever ..... Undeniably the most caring and professional people in the undertaking business.....When you lay your loved ones to rest ...Give them the Best ..... Delanoy Funeral Services..xx
Lovely review from Patricia Ayre’s family for Monday’s funeral thank you ... See MoreSee Less
6 days ago
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This is a lovely review from Pat’s family 🙂 ❤️
❤❤
What a lovely review xx
Lovely article in today’s Hartlepool Mail regarding our first years partnership and the difference we have made for the people in our community.
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East Durham funeral firm marks first year with 'significant investment'
www.hartlepoolmail.co.uk
A funeral company which launched during the coronavirus pandemic has marked its first year in business with significant investment in a new fleet of hearses.7 days ago
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Well deserved funerals with dignity and the video record is tasteful and helped families through the pandemic restrictions
You are marvellous people so friendly and the things you put together are so thoughtful like taking Doris for her last ride to the headland that was beautiful xx
Well done. What a lovely article. The new fleet of vehicles is stunning 🤩 x
Fantastic company and couldn’t recommend you enough! X
👍👍👍👍👍👍👍👍👍
Well done
Well done
Very well done xx
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