Arranging a funeral from the other side of the county was as daunting task. John and Julie handled everything from transportation to suggestions on the wake. We cannot thank them enough they turned our sadness into something special to remember. We feel both John and Julie went the extra mile to assist us and reduce the stress associated with such a sad event. Thank you.

Delanoy Funeral Services recently arranged my father’s funeral. John and Julie made the whole process so much easier than it could have been. They were sensitive, caring and compassionate when dealing with myself and my family and offered a totally bespoke service with some wonderfully personal touches. They even got up at sunrise to take my father on a drive past his favourite places and made a very touching video of this which we have watched several times and really helped us with the grieving process. These people really care about what they do. They are professional, caring and totally aware of the importance of their role to grieving families. On top of that their bill was very reasonable indeed. I can not recommend them highly enough or thank them enough for what they did.

Sent from the Smith family,

Delanoy funeral services are outstanding! They show great empathy and understanding. John guided us every step of the way. The attention to detail and thinking ahead to help the family at a sad time is amazing. Thank you to John, Julie and the team. A well deserved five star review.

We can't thank John and Julie enough for turning a very hard day into a much easier one. Their professionalism and respectfulness went above and beyond, nothing was too much trouble. Thank you so much.

On behalf of our family, we wish to thank Delanoys for there sympathetic, professionalism during this painful process. You helped this sad day go very smoothly. Thank you.

John and Julie could not have been nicer , caring or more professional when they helped us with my mums funeral - nothing was too much trouble for them - all we had to do was text or call them and they went above and beyond to help us - they certainly made what was a very emotional and upsetting time for my family, so much easier to deal with and I can’t thank them enough

Today we said farewell to our dad. Julie and John navigated us through the whole process and the day itself so professionally and with such empathy. We cannot thank them enough and we highly recommend Delanoy Funeral Services. X

As a family we truly can’t thank John & Julie enough for the service they have provided for us. From the day my dad passed right up until his send off they’ve treated both ourselves and my dad with the utmost respect. Their professionalism is second to none. They’ve shown great empathy and consideration throughout the most difficult time of our lives and for that we will forever be grateful. Nothing was ever too much trouble for them and they’ve guided us every step of the way, the send off they gave my dad would have been exactly what he wanted which we have found great comfort in whilst grieving such a huge loss. Thank you so much from the bottom of our hearts!

Both John and Julie went above and beyond to make sure our family were at ease through this difficult time and provided a beautiful service that my grandad deserved. Would highly reccomend for anyone wanting to feel safe and relaxed through any difficult time. Thank you so much!

From the moment our mam passed away, John & Julie have been there to support and respect our mam’s last wishes every single day. The care and compassion shown has been exceptional to ourselves and our family. Delanoy thrived to ensure our mams final farewell was personalised and fulfilled to the fine details.
The video that was created provided precious and lasting memories for ourselves, grandchildren and great children.
We would highly recommend Delanoy Funeral Services.
Debra & Tracey (Doreen Boughen’s Daughters)

I can’t find enough words to convey how appreciative we are for the arrangements Delanoy have made for Jim’s passing and funeral. They managed to turn what could have been a sad, mournful day, into a massive celebration of his life. There WERE tears, but the entire day was filled with love and happy memories, all carried out with exceptional organisation.
Losing a partner is very difficult and Jim’s passing WAS expected, and dreaded, but from walking into Delanoy’s office, on that Wednesday, talking to John and Julie, our heartache eased. We were given advice on how to deal with a death, who we needed to notify, etc.
Little did we know that we would be needing John and Julie again - at midnight that very same day. Again, they were there, guiding, listening, waiting, giving comfort to a grieving family. Every step of the process we were kept informed as to what to do, what to expect.
We can’t thank the Delanoy staff enough for the help given on that day and the following three weeks, culminating into a carefully planned, wonderful send off for Jim. You and your staff are to be commended. Everyone at the funeral service said what a joyous occasion you had arranged.
John, Julie, all staff - thankyou for all you did for us - before, during and after.
Thankyou from the Goldsworthy family.

Following the death of our mam, Betty Johnson, John and Julie were there to help us at every stage. They provided a very caring, compassionate and professional service for all our family, which helped us during our most difficult times. We can't thank them enough for their kind help and would not hesitate to recommend their services.
A first class company.
We are also so pleased we had our mams funeral videoed rather than streamed as the quality is fantastic and will be kept forever, absolutely beautiful.
Thank you to John and Julie and all your team.
Love from Kathleen Hollingworth, Jackie Johnson and Barbara Johnson.

They are respectful, empathetic and go the extra mile to make sure that in your time of need, you know that your loved one will have the best send off they deserve. They were available any time we needed them and delivered on everything we asked for. They made a difficult time a lot easier and I thank them for that x

Losing someone so close to your heart is the hardest moments to deal with. I can’t thank Delanoy Funeral Services enough. Julie and John have been our strength to help make our difficult time as a family nothing but ease. The professionalism, empathy and compassion they have shown, our family will never forget and most likely will never be able to repay our thanks.

With such an unexpected experience, Julie and John guided us through the process, step by step. Making sure that everything was perfect.

From all of our family, thank you for everything you’ve done and for helping us say our last goodbyes in such a memorable way which we will never forget.

Trudi, Daree and family x

I can't recommend Delanoy's enough. John and Julie were absolutely fantastic for me and my family when organising my dad's funeral. They went above and beyond and made us feel like they genuinely cared for us. They were always just a text away to answer the miriad of questions we had and to include extra things to the service. Adding little touches like all wearing hartlepool united ties and many others, that we loved so much. The tribute video that julie made was brilliant and made sure my dad got the send off he deserved. They made our worst day as lovely as possible and we as a family will never forget it. If you find yourself needing a funeral director, book them you won't be disappointed.

Graeme Harland

Delanoy Funeral Services provided truly exceptional care during such a difficult time for our family. From the very beginning, they were kind, patient, and incredibly compassionate, which made a world of difference to us.

They took the time to really listen and understand what we wanted, and it was clear that they genuinely cared about every detail. Seeing my mam in the chapel was both emotional and comforting, she looked absolutely beautiful, and her hair was done to perfection. That meant so much to us.

A heartfelt thank you to John, Julie, and the entire team for their support, kindness, and professionalism. We are so grateful for everything you did.

Her children Donna, Kevin and Stephen xxx

Julie and john went above and beyond.looked after rachel had her beauitful.also looked after her family keeping intouch with us. the service they gave was excellent from start to finnish.most careing people ever thankyou from the bottom of my heart for everything you both done for Rachel and her family.

My father passed away on the 10th of April he had a pre paid funeral plan which made my life so much easier at a terrible time. John and Julie were absolutely amazing through out the whole process and did not falter. They rang me text me and visited through out the whole process. Their attention to detail was amazing. When you are in such a vulnerable place you need someone to rely on and trust. John and Julie were those people, I felt comforted and safe under their care. My dad would have been so grateful for their support as am I.

Thank you from the bottom of my heart for making my dads send off the best it could have been. Terri & family.

Julie and John and their team made us feel like we where family and they where ours been completely compassionate to us losing a daughter and sister they went above and beyond to help us grieve despite having problems to bring a loved one home they went to end the earth to make everything we wished for come true to send our beloved Becca off in the most special way we could have imagined full of dignity and respect a truly beautiful day for a beautiful soul made special by incredible people we will forever hold you both close in our hearts thank you from all the family of Becca luke xx

Delanoy Funeral Services are an excellent company, who offer a caring and professional service.
The support they have given myself and my partner since the passing of our good friend Derek Hartis is impeccable.
They made the service personal to whom Derek was as a person and about the life he lead, which is exactly what we wanted.
They got the songs we wanted and used all the photos we'd asked them to use and even took time out of their personal lives to come to our home and take videos and aerial shots of the house, which we are extremely grateful for.
Everyone commented after the service of how beautiful and personalised it was to Derek.
They are very reasonably priced for the service they offer and for everything they include.
We thank Delanoy Funeral Services from the bottom of our hearts for making this sad time so much easier to manage and cope with.
Thanks and kind regards
Cheryl and Terry

Outstanding, caring and compassionate company who go the extra mile to ensure your loved ones have the best possible send off. I wouldn’t hesitate to use them again. Thank you John Delanoy and Julie Stout.

I would heartily recommend Delanoy Funeral Services. They have dealt with both my parents' funerals in the last two months, and have handled both with immense compassion and care. Both John and Julie managed the process with me with the utmost respect. The services were flawless, the flowers amazing and the catering services faultless. My thanks to you both.

Well what can I say about Delanoy Funeral Services.... Once again for the 2nd time in less than 18 months April this year required me to call upon John Delanoy and Julie Stout from this first class company ....I cannot find anymore words than I already have to express my heartfelt gratitude.... appreciation...and sincere thanks for their professionalism....there understanding ....their compassion...let alone their need to ensure that everything they plan ...execute and finalize is done without mistakes with great passion and of the highest of standard and quality .....Our hearts as a family was still in pieces after loosing dad less than 18 months before mam died in April but John and Julie took the reigns as friends not just a business and planned the start of mams final journey form the minute she was taken ....Their ability to make you feel relaxed and not hassled is one of the many traits that put this company on a pedestal head and shoulders above many other undertakers .....The little touches extra sentiments and thoughtful words leave a long and lasting impression leave a lot to be desired ....I will be eternally grateful for their guidance and would not hesitate to recommend them to anyone who has the unfortunate task of planning a loved ones final journey .....Let Delanoy Funeral Services take the worry out of making sure it's all done properly ...professionally and with ease .....❤️

This is a really difficult review to write and one I wish I didn't have to. Having lost our 20 year old son, brother, grandson, nephew and friend in unexpected and heartbreaking circumstances, we were completely unprepared and overwhelmed with the task of ensuring we could provide the very best send off he so rightly deserved.

John Delanoy stepped in and immediately understood what our requirements were. He worked closely with us and liased with other parties involved with the arrangements on our behalf. This helped reduce the burden we were facing at a time when empathy, patience and compassion were needed the most.

We cannot express our gratitude enough to John and his team. We have recently moved a family members pre-paid Golden Charter plan to Delanoy Funeral Services Ltd from another local provider. We have done this as we know that the care and level of compassion we received are unparalleled and unlikely to be matched.

To anyone who sadly finds themselves with planning a loved one's service, please don't hesitate to pick up the phone and give them a call. They are there for you and by your side from the very first second.

when you loose a loved one it’s difficult to know which direction to turn, however i knew that John and Julie would give us the best care of my Mam. Julie is an absolute tower of strength and my Mam looked beautiful and at peace with Julie’s exceptional personal touch.
Even though my Dad and I were planning for one of the hardest days of our lives John and Julie made us smile with shared memories of our and their family.
Delanoy Funeral Services are by far outstanding in their field, heartfelt thanks and gratitude for all of their care and attention to detail.