I cannot speak highly enough of the care and support we received from Delanoy Funeral Services following the death of my mum.
From the very beginning, they were exceptional in every way. Their communication was brilliant, and at a time when everything can feel completely overwhelming, they calmly and compassionately guided us through the entire process. Everything was clearly explained, including the different options available for the coffin, flowers, burial plot and refreshments afterwards. Nothing ever felt rushed or impersonal, and we always felt that we could ask questions or seek advice.
What touched me most, however, was the genuine care, dignity and respect with which they treated my mum. They helped me to visit her in the Chapel of Rest and made what was an incredibly difficult and emotional experience as gentle as it possibly could be. They also arranged for me to have some clippings of Mum’s hair as a keepsake—something very small perhaps, but something that means an enormous amount to me and that I will treasure for the rest of my life.
The care taken with Mum’s appearance was also incredibly moving. Her hair and make-up had been done beautifully and sensitively, and she looked peaceful and cared for. Seeing her treated with such tenderness, dignity and respect brought me a great deal of comfort.
Throughout the whole process, and on the day of Mum’s funeral itself on 15th September, we were treated with nothing but kindness, empathy, professionalism and genuine compassion. At what has undoubtedly been the most difficult period of my life, knowing that my mum was being looked after by people who genuinely cared made an enormous difference.
There are some professions where simply doing the job well is not enough; it is the humanity, compassion and kindness shown alongside it that people remember. I will always remember the way Mum and our family were treated.
I am deeply grateful for everything they did for us and would recommend them without hesitation to any family needing someone they can trust to care for their loved one with dignity, respect and genuine compassion.
Thank you, from the bottom of my heart, for taking such wonderful care of my mum.

Delanoy Funeral Services have just held my Mums Funeral I really could not praise these funeral directors for their services. They made the process so easy and with compassion throughout . We cannot thank you enough for an amazing send off for my Mam your whole team are amazing and so thoughtful and caring you made the day so perfect for us all ❤️

I would highly recommend Delanoy Funeral Services, the team were professional, companionate and respectful. Each individual need was catered for and we were kept informed right the way through the service, making a difficult day that little bit easier with their excellent organisational skills.

I would like to say a huge thank you to Delanoy Funeral Services who have gone above and beyond as always and give my aunite olive a wonderful service that she truly deserves, it was a very emotional day but it was a very touching and beautiful service,they put a lot of time and effort into thier services making each and everyone of them individual and unique we cant thank them enough ❤️ I would definitely recommend them

My father passed away on the 10th of April he had a pre paid funeral plan which made my life so much easier at a terrible time. John and Julie were absolutely amazing through out the whole process and did not falter. They rang me text me and visited through out the whole process. Their attention to detail was amazing. When you are in such a vulnerable place you need someone to rely on and trust. John and Julie were those people, I felt comforted and safe under their care. My dad would have been so grateful for their support as am I.

Thank you from the bottom of my heart for making my dads send off the best it could have been. Terri & family.

John and Julie are the ultimate in customer care. From day one they showed care and kindness and guided us through the whole process. I can only say they made a difficult time easier to bear. They arranged everything down the minutest detail and it was all perfect. My family can not speak highly enough of them and thank them so much for making our mams day special
Joan, Linda & family xxx

Just to say a very special thankyou to all of those at Delanoy Funeral Services.
John, Julie & the fellas went above and beyond for not just my Nana Mac but also for my family too.
I had never gotten to see my Nana in the chapel of rest but from what I’ve been told by my Nanas brothers & sisters, she had looked beautiful and at peace ♥️.
So from myself, my mam & sister - Thankyou so much x

We, as a family, would like to express our heartfelt thanks to John and Julie at Delanoys Funeral Directors for all the care, compassion, and support you have shown us during such a difficult time.

You both truly went above and beyond to make everything as easy and comforting as possible for our family. Your professionalism, kindness, and attention to every detail from start to finish were exceptional. Organising a band for Marty’s farewell made the service even more special, and every detail was carried out perfectly.

Thank you again for everything you have done for us. It will never be forgotten.

The Jones Family

We wanted to take the time to say a huge Thank you to both Julie and John for the support that they have given us throughout this very difficult time. The service that they have provided since the moment we initially made that first call, up until the day of mams service has been truly outstanding. In particular the bespoke services that they offer really is second to none. We have family members who were unfortunately unable to attend mams funeral due to the current restrictions, but with the help of Julie’s personalised tributes and video footage taken on the day, this will allow them to be part of mams final journey which was so important to the family. It definitely takes a special kind of person to do what they do, consoling and supporting bereaved families but they are both truly amazing people. They act with genuine respect, care and compassion. Julie in particular works tirelessly around the clock, and despite having other families to support she has been there for us at all times which is something we cannot thank her enough for. She has been a shoulder to cry on, and has acted like a friend in what has been a very sad journey. Once again a huge thank you from the bottom of our hearts, you have helped us give Mam the send off she deserves. Steven & Samantha x

I couldn't fault a single thing with the service we received. Julie and the staff were incredible. They went over and above and made everything go like clock work. I could not speak more highly. Service was personal, courteous and respectful. We weren't handling the situation well but the patience and care we received was second to non, done with kindness and compassion. Thank you so so much.

If you are looking for a funeral director that cares I most definitely wouldn’t look any further than Delanoy Funeral Services. From the minute they stepped through the door in the middle of the night I instantly knew we had made the right choice. The care and compassion that Julie and John showed to the whole family truly is amazing. We discussed what arrangements we would like, and they carried out every little detail we asked for, there was never a time when we were told no, we can’t do that. Due to the expertise of Julie and John our brother Mark got the most perfect service for us to all say our goodbyes. Julie was an absolute rock to our mam (Marilyn) when we couldn’t be there, and I can’t thank her enough for this (she is an absolute super star). So, to sum this up I would say they are the definitely the best in the business. So as a family we would like to say a massive thank you from the bottom of our hearts for everything you have done for us,

John, Marilyn, John, Michelle, David, Louise (Devine)

Thank you, John, Julie and all the Delanoy’s team, for guiding our family through a difficult time. Your professional approach, patience and knowledge allowed dad to have the funeral he and mam had planned. Using a local funeral director who has supported our family for generations made it so personal for us all and you fully understood what we wanted to achieve. Dad’s funeral was a memorable and emotional day thanks to your attention to detail and TLC. We can’t thank you enough!

Absolutely beautiful service John and Julie provided for my dad they were so supportive and caring and helped my carry out dad's wishes. They really do care and support you at one of the worst times I would like too thank then for everything and I would highly recommend Delanoy Funeral Services

What John and Julie have done for our family words can't describe. When my Dad was ill with Cancer both John and Julie said they'd look after him and they did just that. Both of them have eased the pain and Dad got exactly what he wished for.

We can't thank you both enough, Dad will be looking down proud ❤

From the moment we first spoke to them, the Julie and John were incredible. They showed so much love, care, and support through such a difficult time for our family. They made sure the funeral was completely individual to my brother, thinking of every little detail and guiding us with kindness from start to finish. Their communication was faultless, and nothing was ever too much trouble. We will always be grateful for the compassion and dedication they gave us, they truly went above and beyond.

I would like to thank John and Julie for making my Mam's funeral such a special and caring service. From the moment we had to contact them, they explained everything and took all the stress of making the day as special as possible, couldn't have asked for more, they didn't know my mother but she will be proud we used them, thank you.

I can’t thank my friend John enough for the service he carried out for my mum today. It was perfect in every way. Thanks again.

Delanoys were so sensitive in organising our Mam’s funeral. Julie and John are easy to trust. At a time when it is hard to think clearly, they take away the worry and stress by stepping you through what needs to happen. They listened and responded with tasteful suggestions. They keep in touch and are very clear on what you do and don’t need to think about. In the end, we had the most wonderful day which celebrated Mam’s life with all the people who knew and loved her. At a sad time, you are very safe in their hands.

amazing people delivering an amazing service. A big thank you to Julie ,John and their team for giving our precious Julie Brown a wonderful send off.
The personal touches they do to make the special moments of a loved one's life shine through are beautiful. Thanks again for going above and beyond ❤

I can’t thank you enough for everything you did for my family and my son such lovely people thank you

I had no hesitation in contacting Delanoy funeral services after the previous experience we had with the passing of my mother.

I lost my soul partner Ian Calvert , the support and care through the most difficult of times helped me through. I could not recommend this service high enough to anyone.

The service from John and Julie is so personalised and second to none.

Linda Calvert and Family

Our family would like to thank Delanoy Funeral Services for the care they gave organising my Gran's Funeral, Mary Smith. Throughout the whole process, John and Julie were kind and considerate and were readily available to talk through arrangements and give advice. Nothing troubled them. They responded positively to all our family requests and their sensitive approach and attention to detail was greatly appreciated. On the day of the funeral, they and their team were highly supportive. Their dignity, expertise and professionalism shone through. In the midst of our bereavement and sadness they were definitely the right people to have alongside. We highly recommend them and once again say thank you to John, Julie and their team for their considerate, empathetic and supportive approach which culminated in a beautiful farewell for my Gran

Absolutely fantastic service. John and Julie are just a remarkable couple of people. Everything they did was done with care and professionalism.
Thank you for everything guys

Dave murray

John and Julie's attention to detail was outstanding, The tribute video was wonderful. They are caring and compassionate and they gave a professional and polished service.
Thank you both very much

nothing was too much trouble from the service to the flowers everything was taken care of so we didnt have to lovely staff this is our second time using Delanoy wouldnt go anywhere else