Easington Village Branch
West View, Stockton Road, Easington Village, Peterlee, SR8 3AY
Easington 01915270265
Our family would like to thank Delanoy Funeral Services for the care they gave organising my Gran's Funeral, Mary Smith. Throughout the whole process, John and Julie were kind and considerate and were readily available to talk through arrangements and give advice. Nothing troubled them. They responded positively to all our family requests and their sensitive approach and attention to detail was greatly appreciated. On the day of the funeral, they and their team were highly supportive. Their dignity, expertise and professionalism shone through. In the midst of our bereavement and sadness they were definitely the right people to have alongside. We highly recommend them and once again say thank you to John, Julie and their team for their considerate, empathetic and supportive approach which culminated in a beautiful farewell for my Gran
My son sadly passed away 22 June this year after a long fight with cancer aged 2 years it was the most devastating time we have had to go through. I cannot thank Julie and john enough went above and beyond to help us through this difficult time they even got us a personalised coffin of his favourite character I cannot recommend them enough
recommends
First class service . John goes above and beyond with his care ,support a d sympathetic approach , nothing is to much trouble. I will never forget the kindness he showed us during our bereavement , he sorted everything, from collecting our loved one to organising the funeral, flowers , service , food taking all the stress from the Family ,we didnt have to think about anything. Then beyond that arranging the burial of my Brothers ashes and arranging for his plaque to be made . John spoke to us every day not only to check on arrangements but to check in on how we were . His prices are also very competitive but that does not compromise on the service you receive. If I ever have any other funerals to arrange I would not go anywhere else . 5⭐⭐⭐⭐⭐
recommends
Delanoy Funeral Services were wonderful; John & Julie offered a professional but very personal touch to their service & made a very sad occasion a celebration of the lovely person we lost. They made us feel comfortable to make the right decisions for us whilst giving us options when asked. I was recommended Delanoy Funeral Services by different friends who recently also sadly used them & we were definitely not disappointed, so just thank you very much!
I can’t even put into words how thankful we are of John and Julie, they went above and beyond to take care of uncle Owen and also the care and compassion they showed towards the family during this difficult time was something else, honestly we as a family can’t thank you enough for everything during in this sad time x
I cannot speak highly enough of the care and support we received from Delanoy Funeral Services following the death of my mum.
From the very beginning, they were exceptional in every way. Their communication was brilliant, and at a time when everything can feel completely overwhelming, they calmly and compassionately guided us through the entire process. Everything was clearly explained, including the different options available for the coffin, flowers, burial plot and refreshments afterwards. Nothing ever felt rushed or impersonal, and we always felt that we could ask questions or seek advice.
What touched me most, however, was the genuine care, dignity and respect with which they treated my mum. They helped me to visit her in the Chapel of Rest and made what was an incredibly difficult and emotional experience as gentle as it possibly could be. They also arranged for me to have some clippings of Mum’s hair as a keepsake—something very small perhaps, but something that means an enormous amount to me and that I will treasure for the rest of my life.
The care taken with Mum’s appearance was also incredibly moving. Her hair and make-up had been done beautifully and sensitively, and she looked peaceful and cared for. Seeing her treated with such tenderness, dignity and respect brought me a great deal of comfort.
Throughout the whole process, and on the day of Mum’s funeral itself on 15th September, we were treated with nothing but kindness, empathy, professionalism and genuine compassion. At what has undoubtedly been the most difficult period of my life, knowing that my mum was being looked after by people who genuinely cared made an enormous difference.
There are some professions where simply doing the job well is not enough; it is the humanity, compassion and kindness shown alongside it that people remember. I will always remember the way Mum and our family were treated.
I am deeply grateful for everything they did for us and would recommend them without hesitation to any family needing someone they can trust to care for their loved one with dignity, respect and genuine compassion.
Thank you, from the bottom of my heart, for taking such wonderful care of my mum.
From the very beginning, they were exceptional in every way. Their communication was brilliant, and at a time when everything can feel completely overwhelming, they calmly and compassionately guided us through the entire process. Everything was clearly explained, including the different options available for the coffin, flowers, burial plot and refreshments afterwards. Nothing ever felt rushed or impersonal, and we always felt that we could ask questions or seek advice.
What touched me most, however, was the genuine care, dignity and respect with which they treated my mum. They helped me to visit her in the Chapel of Rest and made what was an incredibly difficult and emotional experience as gentle as it possibly could be. They also arranged for me to have some clippings of Mum’s hair as a keepsake—something very small perhaps, but something that means an enormous amount to me and that I will treasure for the rest of my life.
The care taken with Mum’s appearance was also incredibly moving. Her hair and make-up had been done beautifully and sensitively, and she looked peaceful and cared for. Seeing her treated with such tenderness, dignity and respect brought me a great deal of comfort.
Throughout the whole process, and on the day of Mum’s funeral itself on 15th September, we were treated with nothing but kindness, empathy, professionalism and genuine compassion. At what has undoubtedly been the most difficult period of my life, knowing that my mum was being looked after by people who genuinely cared made an enormous difference.
There are some professions where simply doing the job well is not enough; it is the humanity, compassion and kindness shown alongside it that people remember. I will always remember the way Mum and our family were treated.
I am deeply grateful for everything they did for us and would recommend them without hesitation to any family needing someone they can trust to care for their loved one with dignity, respect and genuine compassion.
Thank you, from the bottom of my heart, for taking such wonderful care of my mum.
recommends
We would like to thank John,Julie, and the Delanoy team for giving guidance, and support to my family at the this very difficult time. The funeral was explained and every detail was covered making the day as she would have wanted it. I would highly recommend the Delanoy team for their professionalism, compassion, and support throughout.
Amazing service and support highly recommend
recommends
John and Julie provided an excellent service and gave Lynn the funeral that she wanted. Thanks for everything and for making the day more bearable! x
recommends
From start to finish the service was great so respectful of all wishes and was carried out in the best possible manner with the Covid-19 situation going on as a family we feel like John did everything he could such a nice bloke and great family business thank you from Morgan rhys Jolie and David xx
Outstanding service when you need it most. Delanoy were both empathetic and accommodating, taking all the hassle out of the arrangements in what is a very difficult time. I can't recommend Delanoy Funeral Services enough. John, Julie and their team are fantastic.
recommends
can't thank you enough you made my nanas day special you stood with us as we broke and got us trough our hardest day , words can't express the time and effort you give us , thank you so much for been part of us on this day xx
recommends
john & julie were amazing throughout the whole process .They went above and beyond to give our mam the send off she deserved .We can't recommend Delonoy enough the support and compassion was amazing. They were always just phone call away for expert advice nothing was a problem. They were kind professional and gave my mam everything she wished for .We cannot thank you enough for an amazing send off for my mam.We are left memories we will cherish forever in our hearts .
recommends
If you are looking for a funeral director that cares I most definitely wouldn’t look any further than Delanoy Funeral Services. From the minute they stepped through the door in the middle of the night I instantly knew we had made the right choice. The care and compassion that Julie and John showed to the whole family truly is amazing. We discussed what arrangements we would like, and they carried out every little detail we asked for, there was never a time when we were told no, we can’t do that. Due to the expertise of Julie and John our brother Mark got the most perfect service for us to all say our goodbyes. Julie was an absolute rock to our mam (Marilyn) when we couldn’t be there, and I can’t thank her enough for this (she is an absolute super star). So, to sum this up I would say they are the definitely the best in the business. So as a family we would like to say a massive thank you from the bottom of our hearts for everything you have done for us,
John, Marilyn, John, Michelle, David, Louise (Devine)
John, Marilyn, John, Michelle, David, Louise (Devine)
recommends
We really cannot thank John and Julie enough for everything you have done. From the moment we sat down to discuss how we would like to say goodbye to our mam, to the amazing way we were able to do this on the day.
You remembered every single detail and then done, loved the little feather touch at the end of the ceremony.
Hope not to need the use of your amazing services for some time but cannot recommend and praise you both enough for what you do with such amazing grace and kindness.
Thank you from all our family xx
You remembered every single detail and then done, loved the little feather touch at the end of the ceremony.
Hope not to need the use of your amazing services for some time but cannot recommend and praise you both enough for what you do with such amazing grace and kindness.
Thank you from all our family xx
recommends
Julie and John and their team made us feel like we where family and they where ours been completely compassionate to us losing a daughter and sister they went above and beyond to help us grieve despite having problems to bring a loved one home they went to end the earth to make everything we wished for come true to send our beloved Becca off in the most special way we could have imagined full of dignity and respect a truly beautiful day for a beautiful soul made special by incredible people we will forever hold you both close in our hearts thank you from all the family of Becca luke xx
recommends
Julie Stout at Delanoy Funeral Services couldn't have made Daves last journey home any better, the time and effort to make his funeral beautiful I can't thank you enough you have gone beyond anyone else, you even took the flowers with us and put them on Dave's mam and dad's grave so they have both their boy's now Chris and Dave. You gave us all a memorable day that thanks to modern technology we can look back on and not in a morbid way, so thank you all again Julie, John, the drivers, Holly, Mark Price, Diane Fairburn and everyone who braved the weather to see him off on his last journey thank you, thank you, thank you. Xxx
recommends
Absolutely beautiful service, John and Julie were so compassionate and caring when organising my husband Dave’s funeral, they went above and beyond and really cared about every detail, I would highly recommend Delanoy funeral services
recommends
Professional from the beginning of the planning process to the fulfillment of the funeral itself.
My family are very pleased we made the right choice in choosing this Company for our Mothers funeral.
She had a brilliant send-off and the accompanying videos and audio recordings that Julie did for us were the highlight of the day.
I would recommend this Company to anyone planning a funeral.
My family are very pleased we made the right choice in choosing this Company for our Mothers funeral.
She had a brilliant send-off and the accompanying videos and audio recordings that Julie did for us were the highlight of the day.
I would recommend this Company to anyone planning a funeral.
My father passed away on the 10th of April he had a pre paid funeral plan which made my life so much easier at a terrible time. John and Julie were absolutely amazing through out the whole process and did not falter. They rang me text me and visited through out the whole process. Their attention to detail was amazing. When you are in such a vulnerable place you need someone to rely on and trust. John and Julie were those people, I felt comforted and safe under their care. My dad would have been so grateful for their support as am I.
Thank you from the bottom of my heart for making my dads send off the best it could have been. Terri & family.
Thank you from the bottom of my heart for making my dads send off the best it could have been. Terri & family.
recommends
We wish to thank John and Julie and the team for their kindness , patience and compassion shown to us as a family . They have advised us and supported us through out the most difficult time of our lives . We can’t thank you both enough for everything you have done and for giving our mam the best send off possible . From the family of the late Jennie Seed
Delanoy's were absolutely exceptional throughout they gave my wife the most beautiful send off with attention to every last detail they were very supportive and caring throughout the whole process and nothing was too much for them i would like to thank John & Julie for the compassion & professionalism they showed at this devastating time also a massive thank you for the beautiful tribute video shown in church which filled the church with tears but also laughter it really was the most beautiful day for my beautiful wife!
john halliwell (twilly)
wheatley hill
john halliwell (twilly)
wheatley hill
Im very pleased with the way you looked after our mam and the funeral was perfect,just the way mam wanted it to be..thankyou for you care and compassion..we are all very greatful for your care and help.
Many thanks
Bev Williams.
Many thanks
Bev Williams.
recommends
I’ve been meaning to leave this review for a long time but like everything life got in the way. Even though it was over a year ago now we have not forgotten how kindly we were treated. We cannot thank John and Delanoys enough for the compassion, care and guidance he gave us as a family when my Dad suddenly passed away. Especially as it happened while on holiday in Blackpool. With the added worry of getting his body home and the red tape involved, John guided us through the process. He was on hand to answer questions and it was the personal touches that made his service exceptional. He went above and beyond.
Thank you again from The Glendenning family
Thank you again from The Glendenning family
We, as a family, would like to express our heartfelt thanks to John and Julie at Delanoys Funeral Directors for all the care, compassion, and support you have shown us during such a difficult time.
You both truly went above and beyond to make everything as easy and comforting as possible for our family. Your professionalism, kindness, and attention to every detail from start to finish were exceptional. Organising a band for Marty’s farewell made the service even more special, and every detail was carried out perfectly.
Thank you again for everything you have done for us. It will never be forgotten.
The Jones Family
You both truly went above and beyond to make everything as easy and comforting as possible for our family. Your professionalism, kindness, and attention to every detail from start to finish were exceptional. Organising a band for Marty’s farewell made the service even more special, and every detail was carried out perfectly.
Thank you again for everything you have done for us. It will never be forgotten.
The Jones Family
